Tons of qualified applicants at my last open house....

4 Replies

- I do open house showings with certain pre set qualifications to apply, turns out, we had good solid applicants all around

- we chose the first person that had applied and processed her applicant, everything checked out fine

- However, on the final walkthrough, before I signed the lease for her to move in... I had some very negative vibes, ( lol don’t bash me with the, this is discriminatory talk ) and I really didn’t know how to react, I wanted to say, I don’t feel comfortable signing a lease with you anymore but I didn’t know how to articulate the reason why... ( didn’t want to give her a reason because it is always advised NOT TO. )

- I just felt like our tenant and landlord relationship was going to have negative energy, I felt during the final walkthrough she was going to become a nuisance tenant and annoy the next door neighbors...

- Have you ever declined Someone, even after approving them on the application?

Have I ever declined someone after approving/offering them the house? No.  However... 

I do not hold with the "first person that applied and is qualified is my tenant".  I process everyone who wants to apply for the house.  Then I verify employment, credit, background and current and past residences.  Then I score everyone in 6 areas.  Whoever gets the highest points could be offered the home.  As long as I apply the same scoring to each applicant there is no cause for concern about discrimination.  If during the process I find that something doesn't add up with their story, job, history, cleanliness, attitude etc. I can find a reason to deny their approval.  And it has NOTHING to do with the protective classes and everything to do with them not filling out the application completely, or omitting a previous address, or not getting back to me with responses in a timely manner, etc.  All these things can be used to deny an applicant if you get "negative energy" from them and think they will be a pain in the backside. 

If I go through all of this including several phone calls about why they want to move and general chit chat and decide to approve them... and then on the final walk through they show their true colors of being nut job?  It would take a person stronger than me to stop dead in my tracks and say... I'm sorry, I don't think this will be a good fit after all.  Have a nice day.  But it could be done I suppose.  Would love to hear others thoughts on how to not let this happen. 

"Have I ever declined someone after approving/offering them the house?"   

Never

I always select the most qualified never the first. I do lengthy personal interviews before approving and always have a solid handle on the applicant before approving. I would guess that your interviewing process is lacking. 

As to your question I would inform her that you decided not to rent to her. Tell her you are not comfortable with her "vib". She may be upset but there is no reason for you to care. Never accept a tenant you do not want. If you do you will regret your decision.

So had you already told her she was getting the apartment? What was her expectation when y'all left the property?  Have you still not signed the lease?  Were you supposed to sign the lease that day?  What did you say when you left the property? 

If you still haven't signed the lease call her and tell her you are really sorry but the property is not available.