WHen multiple applicants exist do you refund the app fee?

[Steve S.]

I use mysmartmove.com which is $40 /

Person and have everyone over 18 submit. The prospect pays. 

I have 4 separate applicants at $80 for each pair. I will be selecting one that means 3 won’t be selected 

Do you refund it?  Are people usually pissed?  I tell them it’s non refundable