How do I let applicants down, sincerely and professionally?
I have just purchased my second investment property and fortunately had a slew of applicants. I had no issue sending correspondence to those who did not put applications in however I am having writers block when considering those who gave me money for the screening process and genuinely hoped to get good news.
I know this business takes thick skin, I don't have a problem delivering bad news. This is relatively easy in terms of emotion, my issue is "what" to say. I am really trying to consider everything that I do as a foundation for the future. I want to conduct my business as close as possible to what it will be in 5 or 10 years so I put a lot of consideration in details like this one.
Here is what I have told those who were interested but did not have the chance or chose not to put in an application yet:
"Hello there, we just found a renter for our home. Thank you for your interest and I apologize for any inconvenience!"
Any advice is great, thanks!