What are the gaps in work order systems today?

[Henry Massey]

I was talking to a property manager the other day and he was telling me that even though theres about 8 services out there for property management, neither of them provided a good solution for Work Order Management. Being in the technology industry, that kind of surprised me....I would love to hear from the community what these gaps are? What could be done better? In an ideal world, what would you want to see in a work order system?