Move out disposition of deposits dispute
I have tenants that moved out leaving behind heavily soiled carpet and I have deducted damage from deposit. Now they are disputing it and accusing me in discrimination and bullying against single mothers (they are two friends who signed jointly the lease).
Both parties have signed move out checklist where it stated that they haven't cleaned the carpet completely. Upon me bringing the cleaning professional it turned out the carpet heavily soiled and there is evidence of a cat that's been on premises - something I have not agreed to.
I send an letter with detailed disposition of deposits and deductions.
Now they are upset I charged them too much (although I could forfeit it I guess completely) and use words as bullying and other stuff that seems bordering with legal.
I am in Washington state.