What are your biggest pain points?

[Connie Chan]

Hey all, I was chatting with some landlord friends and trading notes about what part of being a landlord stresses us out the most. One that kept coming up was remote management. Curious what other landlords stress out about the most.

[Jim K.]

My biggest pain point is when a tenant calls me for something utterly stupid. One of them saw what was most likely a black squirrel (we have them in this area) in the back yard and is convinced it was a rat. She has no idea what a rathole looks like, but she is terrified the squirrel is going to get into the house through a crack in the back concrete steps that lead up to the enclosed back patio. The crack in the steps leads to to the poured concrete slab under of the back patio. I went over there, I'm sitting there and looking at this crack, and I'm wondering if it's worth my time to try to explain how concrete is poured to form a slab and that the crack between the steps and the patio doesn't lead into the house or if she'll think I'm lying through my teeth to avoid doing anything. Eventually, I stuffed some steel wool into the crack and I'll go back there in a week or so with a bag of concrete and a tub to make a full-on tenant-satisfaction pantomime out of filling that crack and protecting her against the terrifying concrete-tunneling squirrels.