How to deal with contractors who keep rescheduling

[Account Closed]

I've finding it embarrassingly difficult to deal with contractors who keep rescheduling. I'll tell the tenants that on x day that I'll be by with a contractor to get a bid on a replacement window. The contractor doesn't show up or they show up 2 hours late. So then I have to go back and give the tenant another time to meet a different contractor. Then when I pick a contractor, I tell the tenant that they will be getting a new X on X date and I will be there at x time. I confirm with the contractors a few days in advance and then the day comes and I get a text saying "'im sorry but I need to reschedule." Now it's back to texting the tenant to coordinate a time next week. I'm tired of texting tenants to let him know that YET AGAIN a contractor has canceled. What is the best way to scheduling maintenance work for rental units? It makes me look bad when I make promises and contractors don't pull through.