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Updated almost 5 years ago on . Most recent reply

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Elena Pech
  • Boston, MA
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How to properly inform tenants about repairs?

Elena Pech
  • Boston, MA
Posted

Hi, I need to do electrical repairs, and my electrician informed that electricity will be off for several hours. How should I inform tenants about it? What's a right message. I am a new landlord, so my questions are very basic, but I am afraid to do something wrong.

Thank you

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Erik W.
  • Real Estate Investor
  • Springfield, MO
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Erik W.
  • Real Estate Investor
  • Springfield, MO
Replied

I tell them to expect that power may not be available to them during times when it has to be shut off for safety reasons.  It's really the same as any other repair.  "Your toilet won't be usable while we're replacing it....you can't walk on the floor in this room while we're staining it, etc."  

Repairs are a part of everyday life and do not require any special accommodation or notification by the land lord other than "Here's what we're doing and here's how long we think it will take.  Thank you for being flexible as we work to make your home a better, safer, more enjoyable place to live.  Regards, The Management."

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