Tenant Noise Complaints

[Josh Skyer]

Hi BP,

I have a 3 floor multifamily with Section 8 tenants on all 3 floors.  

For the most part they are all good tenants and I have had little problems. Everyone pays their portion of the rent on time and apartments are generally clean.  Recently I have been getting noise complaints from the second floor.  There are 2 small children living on the 3rd floor and some very animated adults.   To make matters worse its hardwood flooring which does not help. 

Any suggestions or advice here would be a big help.  The 2nd floor tenants are getting very upset and making complaints more frequently now. 

Thanks in advance. 

[Mary M.]

You might offer the 3rd floor tenant out of the lease or suggest no shoes in the house.... other than that remind them that all tenants need quiet enjoyment.  Maybe record how loud it is and play for the 3rd floor tenant? I would also speak with an atty to make sure i was on solid footing if things get ugly