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The critical step in a tenant screening process is the rental application. Is it complete? Is it true? And is it enough?

In this video series, we will review the general context in which tenant screening happens, covering credit, criminal, and housing history.
Then we will review the MassLandlords application box-by-box, with examples completed. Can we verify their prior address? What do their pay stubs look like, or do they have proof of subsidy or other income? Why does it say "etc." under pets? Finally, we'll give guidance on how to communicate acceptance or rejection, and why ghosting an applicant may come back to haunt you.

Members will leave with a clear understanding of how to use the MassLandlords rental application, how to verify information presented, and how to rent knowing your new customers are likely to succeed.

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

Watch the videos starting Tuesday, November 26.

This video has been recorded by MassLandlords, Inc. staff.

This Video counts for continuing education credit for Certified Massachusetts Landlord Level Three. Watch the video and mark it as watched by clicking the button below the video.

Want to record with us? Submit a speaker request.

This is part of the Virtual rental real estate networking and training series.

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Jillian Campayno

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