Remote management and onsite requirements by STR permit

[John Bernardo]

Without using a property manager, how do ya'll deal with onsite requirements made by STR ordinances? Here is a requirement for an STR permit in a market we're considering:

On a 24-hour basis, the STR owner or the owner’s agent shall be available to respond to complaints about the condition or operation of the STR, including nuisance behavior of the STR guests. The owner or agent shall
maintain the ability to make contact by phone within 30 minutes and investigate the complaint and take action to resolve the problem in person within one hour, if necessary.

Thoughts on this?

[Luke Carl]

Ask your cleaner. Although I’m many markets you can pay someone to do this. Much like registered agent for your entities.