Updated almost 2 years ago on . Most recent reply

CA SB 644 - FULL refunds & AB-537 -Rates & Fees disclosure- July 1, 2024
Short term rentals will be required to refund full price beginning July 1, 2024 (for all bookings made prior to that date).
Currently I have written in my contract the following:
- A flat fee of $125 is charged for every cancellation plus the following:
- Up to 45 days before arrival, Guest receives 97%;
- Up to 21 days before arrival, Guest receives 50%;
- No refunds will be given if cancellation is made within 21 days of Guest’s arrival date.
Does this new law mean that I will no longer be able to charge those costs upon cancellation and need to update my contract?
Do those rates need to be disclosed in the booking form- and if they are then could they be applied?
They are currently in the contract/rental agreement that must be signed.
Most Popular Reply

All this legislation pertains to is bookings cancelled within 24 hours of being booked provided that booking is at least 3 days prior to the reservation. This is in line with consumer protections for all other types of travel purchases.