Updated 25 days ago on . Most recent reply
New Truvi Guest Damage Protection Options
I received an email from Truvi this morning about their new products. The pricing and coverage levels are interesting, as is the fact that these plans don't require a Guest Journey (Guest Verification Journey demo video). We previously passed on Truvi because we didn't want to require our guests to go through what we perceived as a cumbersome Guest Journey/verification process.
I'm curious to get the community's thoughts on these new plans, specifically versus Waivo's offerings.
New Names, Same Great Protection
Our screening and protection products consistently get amazing feedback... our product names, not quite as much! After a lot of brainstorming, user feedback, sense-checking, and more brainstorming, we've decided to simplify our naming conventions.
Our new products will be called screening and protection, eliminating confusion about tiers, types, and customization.
Learn more about our new, improved product offerings or view our pricing tables.
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Neither. I'm interested to know what other hosts think of these new options/products.
We went as far as to get set up with Truvi, signed their agreement, and opened an account in their portal, but I pumped the brakes because of the guest journey. When I saw/experienced the guest journey, I didn't want our guests to have to go through that 16-step process. To me, this is a significant change because the new Truvi products don't require that arduous guest journey. With that pain point eliminated, I'm curious to know what others think.
We have no affiliation with Truvi whatsoever. We currently offer Waivo options to our clients, and we use them with our own properties, but these prices and coverage levels are IMO better than Waivo, so now I'm wondering if we should switch.
I'm curious to get others' thoughts/opinions.