VRBO / Homeaway Raise their Fees Again
Just wanted to share with you all, VRBO raised their 'new listing' fee from $399 to $499 effective Jan 12th. I have multiple properties listed and no notice was sent out. I only discovered it as I was listing a new property on their website.
What's even worse is, I posted my listing before the change and as all new listings do it goes 'pending' for a few days while they review it. When it finally went live the price jumped and they refused to honor the price at the time of the posting. To top it off, I had TWO 'sales' people from VRBO hang up on me when I asked for them to honor the price at the time I posted the listing. They had the nerve to tell me that they literally have no way of adjusting the prices. Ha! The hang up came when I mentioned the blue 'coupon' link right on the main page. Their customer service gets worse and worse as their fees go up and up. I really wish there was a viable alternative but unfortunately 90% of my reservations come from them so i'm stuck.