HomeAway/VRBO Excel Export XActions to Bank Deposits

[Karen Chenaille]

Hi Folks,

I recently took my listings down from HomeAway because I was so frustrated at my inability to match the 'deposit' amounts shown on their excel export of revenue to the amount deposited to my bank account.  In only about 40% of reservations was I able to make a match. I searched the web looking for someone else who ran into this problem, or who could decipher it. I didn't find much. Many of you are HomeAway/VRBO veterans.  Wondering if anyone has figured this out?

Thanks! Just love this group :-)

Karen

[Mark S.]

Thought I would chime in on this also.  We had the same frustrations.  After much effort (and the use of the deposit emails) we were able to get it to match.  

The bigger concern is that between ALL the ways in which they take a bite, their bite was about 20% of the rent.  This was MUCH more than I had assumed (shame on me for assuming).  This can really eat into your profits -- perceived or otherwise.

In our area we are about 50/50 between VRBO and Airbnb.  Don't have a real choice to drop them.  Each platform has its pros/cons