TurnoverBnB app anybody use?

Question

Anybody use this app or have heard of it? Seems like it might make life a lot easier with automating the communication between turnovers with your cleaners.

Luke Carl · Answer

@Joey Morea

Turnoverbnb is only free for one property.

Your calendars have their own URLs. Create your cleaner a Gmail if they don’t already have one, and cut and paste the calendars into google calendar. Cleaner can do this for unlimited clients besides yourself and none of you will ever have to think about it again. And it’s free.

Typed on an iPhone

Andrea Cole · Answer

I use Turnoverbnb. It's actually how I found my cleaner. The fees are small and I prefer the peace of mind it gives me. We operate 2 STR and I hate the Google calendar integration. When someone books w/ TBNB, my cleaner accepts the turnover so I know he's seen it and will be there. I also get notices when he starts and completes cleaning, which means less communication is needed if someone wants to check-in early. And the app also processes payment once he's done cleaning and provides an invoice so all that is hands-off for me. Now, my cleaner is amazing but the app has also made the whole turnover process truly automated--especially the payment piece.

Dominic A. · Answer

We use Turnoverbnb for 10+ properties. It's been really great. The free option is also good, but we have quite a few cleaners/changes to keep track of so we find the small fee to be well worth it.

Most of our cleaners get paid outside the app, though the auto-pay feature is certainly easy if you have a cleaner who prefers that option.

We update our checklists once a quarter or so and it helps us to improve and standardize things as we grow. Being able to monitor/review cleans remotely was a huge thing for us (made it worth the fee), but the inventory tracking feature they've added has been an amazing addition to our workflow.

I am surprised by how many guests actually use the checkout notification, but it's also been great for us and has even helped "convert" a few would-be 3 Star ratings into 5 Star ratings.

If you have a fantastic cleaner who will be with you forever and you can trust to handle everything you need then don't sweat it, just use a shared calendar and some texts/emails. But if you're team is expanding/large you may want to take a look.

*The caveat here is that if your team/requirements are TRULY large, you probably want to set up an actual staff/work order system...which can probably be better done in a PMS or Task Manager. We started with Turnoverbnb at 2 properties and have found that it's grown really well with us (primarily because the STRs are not all in one location); we could make a switch, but we're ok with keeping the STR cleans exclusive to an outside software (which conveniently integrates with our PMS)

Paul Sandhu · Answer

@Joey Morea My cleaner does it for free, plus I get to sleep with her.  I'll text her when I know someone is moving out, and she'll coordinate the rest.  If anything is broken, she'll text me and I'll get it fixed.

John Underwood · Answer

I have mine synced to a gmail calendar like Lucas mentioned. It is easy to do. He is running 5 or so properties this way so if it works for him then that is the way to go for multiple properties.

TurnoverBnB app anybody use?

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