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Updated over 3 years ago on . Most recent reply

Having someone else install your smart devices
If you are managing a property remotely, and you want to have someone install a smart device for you, what are the logistics around that?
Meaning, they would need to log into an account to set it up (whether it's google, schlage, amazong, etc.), but ultimately it needs to be under *my* account, not theirs.
Wondering if anyone has had to do this and generally how you accomplished this.
Most Popular Reply

- Property Manager
- Orlando Kissimmee, Davenport
- 1,282
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This is what I do. Even on properties where I originally set everything up in person there are times where the device loses sync and needs to be re-connected from within the account, or times where I add a new smart device later on.
It is a huge PITA honestly because it's usually a handyman or cleaner that has never used the app and I have to walk them through the steps without being able to see their screen, but it's the only way I've found for doing it.
- Ryan Moyer
