Needy tenants, trying to go on maternity leave without any help and more lol

[Megan Jones]

Hi everyone!
I'm new here and already love this page.  I hope it's okay to just vent too??   Currently we have about 135 tenants, not including parents who call/email me whenever they want due to having a bunch of needy, entitled honestly 22ish year olds.   I have been doing the property management and leasing myself, while sometimes trying to handle maintenance.   My boss WILL NOT hire someone GOOD and I have 8 weeks left to train someone, completely over.  I do have a helper right now, 3 days a week.  I really like her, but she is NOT willing to work 7 days a week while I am off and I dont blame her.   She keeps saying, "You will still handle THAT while on leave right?"   I am about to lose my mind.  The tenants these days are just so needy.  Now, sometimes it is real problems that my boss also will not hire a full time maintennace person because he says we cannot afford it.  We have someone on site building, that is not here every day either, so that does nto help.   I told him unless he lets me hire someone (we have had 3 good people apply), then I WILL NOT be returning after maternity leave.  It sucks because it's a great community and I DO want these tenants to be happy while I am out, but not at the expense of my sanity and my family.   I told him I dserve real maternity leave just like any other employee would get.  He said several time I could train someone to do EVERYTHING I do in 2 hours.   Well, another lady I work with said 9 months.  H edoes not understand everything I do:  Leasing, property management, etc.  We only have 58 units w/others under construction getting completed while I am on leave.  We have only one vacancy now which isn't terrible it's only been vacant less than a week.  I simply do not have the time to do everything tho.  Anyway, I'm just venting sorry!!  I do look forward to also hopefully helping people out with advice.  I've been doing this 15 years and basically trained myeslf.   Other small things I do besides leasing, mangement, some maintenance, are installing keypads to doors, programming gate remotes, garage remotes, doing walk throughs, doing walk through videos (15-20 mins move in/move out videos), advertising videos, take care of our website, our portal, fix the gates and cameras when they go out, just like everything you can think of.   So it really annoys me he says I can train someone2 hours so dont worry.   He said at one point the one lady could do 3 week and he will cover the rest, he cannot evne use a computer.   AND they BOTH travel and together b/c they are buddies, so it just makes no sense.   I am at a oss on what to do and my husband is ready for me to quit.  If it wasn't for the fact I do not want to rely on him for money  ( I have some in savings, but would not last forever), I just have never wanted to be a woman that had to rely on a man, but no one is going to hire me at 7 months pregnant LOL you know?    Any advice???

[Drew Sygit]

@Megan Jones many bosses are so busy with their own work, they fail to fully understand what their staff actually does!

Your boss seems to be extreme with this and won't change - unless you force it.

Why don't you make a list of everything you do each for a week?

Doing this will accomplish:

1) Show to your boss, so he better understands what you do and how valuable you are

2) You can create some training guides

3) This is actually #1 - figure out more efficient ways to do things!
- Appears you are allowing the tenants to run the business, not the other way around. 
- We do not answer the phone outside of business hours. Why are you?
- We have a maintenance emergency hotline that transcribes voceimails and texts to whomever is on call. We did this several years ago after analyzing 3 months of these calls and finding over 70% were NOT even maintenance issues! Less than 5% were actual maintenance emergencies. So, we didn't want to waste time answering these calls anymore.

Train the tenants, or they will train you!