Here are 5 Tips to get the most out of your VA after having some trouble with overseas VAs.
1. Invest your time and give clear instructions - Use a screen share recording and store in a google drive - https://www.useloom.com?ref=207326
2. Set expectations: Tasks, Availability & Deadlines - What are they doing, how much lump sum or hourly, and when is it due
3. Over communicate
4. Delegate and get the best ROI - If you don't like it or really go at it... just don't it
5. Set Goals & Review Performance - give feedback
Also interested in who you guys are using.
Hi @Lane Kawaoka
Have you been using upwork? Where have you been finding your VAs?
What are some websites for virtual assistants?
During high turnover seasons I use a VA to post ads for me. Saves me ~$10/ day from bumping ads and ~25 min daily for handling them. I’ve used fiverr and gone through a few (2 strike policy).
Have them return your instructions email with their interpretation of what they will do before allowing them to start. If it’s off from what you need, reword your instructions and repeat.
And expect quotes all over the map. And expect many amateurs (at best) before you find a competent VA through bargain sites such as upwork & fiverr
@Jason Lewis I have been using upwork/fivvr and CL.
@Lane Kawaoka Thanks, I have been looking around upwork, thanks for the additional sites!
@Jason Lewis I hear upwork has better quality people that fivvr
@Lane Kawaoka those are really great tips! We have tried hiring from Upwork and we have had some luck in hiring great VAs there. Right now, we have a team of VAs including a project manager who sends reports and reviews performance. Let me know if you need help.
Are you working with them still via the Upwork platform or do you work off it?
Hi @Lane Kawaoka , we no longer hire via Upwork. We found another company who that provides us a team of VAs. And we just give them the list of things we need done and they delegate it.
@Isaac Moore I'm interested in knowing the name of the company you're using for your team of VA's too. Also, are they worth the investment? Any tips would be appreciated, thanks.
@Lane Kawaoka Great tips man! That is so true that you have to be transparent with the deadlines and expectations. And communication is key to all things. VAs wouldn't know if they are doing it correctly unless you're very clear with your feedback and how you run operations. It may take time and constant following up but once you're way past that, the results are amazing. You can even let them manage the operations by themselves. Glad that I have them in my life.