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Lessons from Using a Virtual Assistant

13 Replies

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Check Rosette Top Subjects:
Rentals, Analyze Deals, and Traditional Financing
  • Posts 3.7K
  • Votes 2.1K

Lane Kawaoka
Rental Property Investor from Honolulu, HAWAII (HI)

posted over 3 years ago
Here are 5 Tips to get the most out of your VA after having some trouble with overseas VAs.

1. Invest your time and give clear instructions - Use a screen share recording and store in a google drive - https://www.useloom.com?ref=207326

2. Set expectations: Tasks, Availability & Deadlines - What are they doing, how much lump sum or hourly, and when is it due

3. Over communicate

4. Delegate and get the best ROI - If you don't like it or really go at it... just don't it

5. Set Goals & Review Performance - give feedback

Also interested in who you guys are using.

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  • Posts 10
  • Votes 6

Jason Lewis
from Denver, Colorado

replied over 3 years ago

Hi @Lane Kawaoka

Have you been using upwork? Where have you been finding your VAs?

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  • Posts 4
  • Votes 0

Wilson Hernandez
from La Habra, California

replied over 3 years ago

What are some websites for virtual assistants?

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  • Posts 313
  • Votes 232

Account Closed

replied over 3 years ago

During high turnover seasons I use a VA to post ads for me. Saves me ~$10/ day from bumping ads and ~25 min daily for handling them. I’ve used fiverr and gone through a few (2 strike policy).

Have them return your instructions email with their interpretation of what they will do before allowing them to start. If it’s off from what you need, reword your instructions and repeat.

And expect quotes all over the map. And expect many amateurs (at best) before you find a competent VA through bargain sites such as upwork & fiverr

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Check Rosette Top Subjects:
Rentals, Analyze Deals, and Traditional Financing
  • Posts 3.7K
  • Votes 2.1K

Lane Kawaoka
Rental Property Investor from Honolulu, HAWAII (HI)

replied about 3 years ago

@Jason Lewis I have been using upwork/fivvr and CL.

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  • Posts 10
  • Votes 6

Jason Lewis
from Denver, Colorado

replied about 3 years ago

@Lane Kawaoka Thanks, I have been looking around upwork, thanks for the additional sites!

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Check Rosette Top Subjects:
Rentals, Analyze Deals, and Traditional Financing
  • Posts 3.7K
  • Votes 2.1K

Lane Kawaoka
Rental Property Investor from Honolulu, HAWAII (HI)

replied about 3 years ago

@Jason Lewis I hear upwork has better quality people that fivvr

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  • Posts 413
  • Votes 72

Isaac Moore
Wholesaler from Scottsdale, AZ

replied over 2 years ago

@Lane Kawaoka those are really great tips! We have tried hiring from Upwork and we have had some luck in hiring great VAs there. Right now, we have a team of VAs including a project manager who sends reports and reviews performance. Let me know if you need help.

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Check Rosette Top Subjects:
Rentals, Analyze Deals, and Traditional Financing
  • Posts 3.7K
  • Votes 2.1K

Lane Kawaoka
Rental Property Investor from Honolulu, HAWAII (HI)

replied over 2 years ago

@issac moore 

Are you working with them still via the Upwork platform or do you work off it?

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  • Posts 413
  • Votes 72

Isaac Moore
Wholesaler from Scottsdale, AZ

replied over 2 years ago

Hi @Lane Kawaoka , we no longer hire via Upwork. We found another company who that provides us a team of VAs.  And we just give them the list of things we need done and they delegate it. 

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  • Posts 209
  • Votes 176

Chuks Erinne
Rental Property Investor from Atlanta, GA

replied over 2 years ago
@Isaac Moore do you mind sharing the company you are using?
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Check Rosette Top Subjects:
Real Estate Finance and Team
  • Posts 92
  • Votes 21

Rebecca Ramos
Realtor from MD

replied over 2 years ago

@Isaac Moore I'm interested in knowing the name of the company you're using for your team of VA's too. Also, are they worth the investment? Any tips would be appreciated, thanks.

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Check Rosette Top Subjects:
Traditional Financing, Maintenance, and Rentals
  • Posts 716
  • Votes 245

Andrew LeBaron
Rental Property Investor from Mesa, AZ

replied over 2 years ago

@Lane Kawaoka Great tips man! That is so true that you have to be transparent with the deadlines and expectations. And communication is key to all things. VAs wouldn't know if they are doing it correctly unless you're very clear with your feedback and how you run operations. It may take time and constant following up but once you're way past that, the results are amazing. You can even let them manage the operations by themselves. Glad that I have them in my life. 

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