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Erin L.
  • Investor
  • Virginia Beach, VA
8
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45
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MySmartMove.com issues?

Erin L.
  • Investor
  • Virginia Beach, VA
Posted May 28 2014, 08:30

I am using mysmartmove for the first time. I have already had issues with the login process not recognizing the password, customer service couldn't figure out why either. Finally in this morning, and I see that my tenant's application was "accepted" and that recommends are "pending". Anyone else experienced this? I know that this is supposed to me a streamlined and almost instant process yet my tenant's check is just "pending". Are there reasons a credit check wouldn't come back immediately?

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