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Updated almost 10 years ago on . Most recent reply

Need help keeping track of different marketing campaigns - please help!
Hello,
Current Situation: We got a new phone through Verizon just to take calls to track our marketing efforts. It currently cost around $31/mo with taxes, fees, etc. We are using the number for Zillow to track the calls we get from Zillow. We have now started to send out Yellow Letters, Postcards, and Door Knocking handouts. We also have bandit signs that we put in the yard and around the neighborhood, real estate signs, and flyers on local poles. We are using two Google Voice numbers to track all the marketing from all the aforementioned marketing efforts (minus Zillow).
What we want: We are looking for a way to have several local numbers so we can track the efforts of each marketing campaign. It would be helpful also to determine what line they are calling. For example, we would need around 7 local phone numbers and if we go through Google Voice when we answer the phone we would have no idea where they are calling from until after we take the call and look it up (time consuming and not as helpful). When we geta call from the Zillow phone we know immediately what to expect and where they are calling from…the only problem is that it is expensive and we now have two phones instead of one. In a perfect world, we are looking for an app or some way to get calls to one number funneled through several numbers and allow us to know where it is coming from.
Possible solutions: There is an app called “flyp” that seemed perfect for our situation. There are a couple of problems though: 1) I have no idea how to contact anyone in case I have a question or want to cancel, etc. I searched their entire website, couldn’t find any contact info. 2) The numbers are not local…I typed in three different Arizona zipcodes and the closest one they could find was Tucson (2 hours away). 3) They charge per line and only allow limited amount of outbound minutes, which would mean that I would have to call back from my cell phone (not a problem if qualified lead I suppose). I looked at several other apps and couldn’t find anything that fit what we are looking for, Flyp included since we need local numbers.
Help Please: Any ideas? Or if you do not have any ideas on how to solve the phone situation, could you possible advise on how you track different marketing campaigns?
Thank you in advance!!
-John
Most Popular Reply

Take a look at CallRail or Vumber. I believe both would work for what you are trying to do.