Call answering service
PatLive is great, but more on the expensive side. ReceptionHQ is great as well
Originally posted by @Sterling Anderson:
PatLive is great, but more on the expensive side. ReceptionHQ is great as well
hey thanks for reply. Can they follow an algorithm to help the tenant solve the problem over the phone if I wanted? Ex: 'My heat is out' and then answering service to do all possible trouble shooting (that I provide them with) over the phone
@Reggie Maggard Hey Reggie, yes..they can do that. They are very good at customizing scripts
answer connect is another good one- that is what my company uses. Customizable scripts and a call tree if tenants still have problems. They also have the functionality to send group text to myself, property manager, and maintenance manager when a repair is needed
Originally posted by @Zach Richtor:answer connect is another good one- that is what my company uses. Customizable scripts and a call tree if tenants still have problems. They also have the functionality to send group text to myself, property manager, and maintenance manager when a repair is needed
Do you still use the same company and would they be good at answering inbound calls from sellers?