Tenants Breaking Lease After Finding Bed Bugs

[Rebekah Golden]

Hi all, 

My tenants are asking to break their lease after finding bedbugs before they move in. I arranged to have an exterminator come take care of them the day after they were discovered but  they are now asking to break the lease anyway. I have collected first month rent and deposit but am not sure how to handle the situation. Should I refund them anything? I am going to have to find a new tenant which will cost time and money. 

Thanks for any advice!

[Peter Mckernan]

I would just refund everything and get new tenants. I would disclose to the other tenants that you pick that you had bed bugs and they were professionally exterminated! @Rebekah Golden

This will give them comfort and security that they are being covered by a person that is responsible and will take care of the rentals with professional/licensed companies. 

[Russell Brazil]

I would refund them, let them move, then get the heat treatment on the house.

[Richard F.]

Aloha,

Is this a single family home, or duplex/multi-family? If this is SFH, they should have been discovered and treated during your turnover. If one or more attached units, you need to treat multiple units.

Refund their full funds.

[Nathan Miller]

It may not be specifically related to the bed bugs and might be a financial decision for them.  Either way, it doesn't sound like they are going to be happy there which would be ongoing trouble for you.  Better off to find different tenants that would enjoy the home.

[Nathan Gesner]

Because the bugs were found prior to their occupancy, I would refund the money and look for a new tenant. You'll need time to treat the problem anyway, so use it for marketing.

[Lorien Rollins]

BB's are such a pain! If the unit is connected to another, you'll need to notify all tenants (if occupied) and schedule heat treatment(s). I've been through this numerous times (unfortunately), but the tenants brought them in. Refund them, treat the unit(s), and move on. I would also disclose to next tenants, and show pest control / tech invoice (for reassurance). I'm so sorry you're going through this!