Has anyone worked with ReadyREI in Saginaw, Michigan

[Sha Sing]

Hello,

Has anyone worked with ReadyREI in Saginaw, Michigan?

Is it normal that a Turnkey provider doesn't allow you to send your contractor to check the house before closing ?

[Katee W.]

Quote from @Lori Edelman:

Quote from @Katee W.:

Quote from @Lori Edelman:

Quote from @Katee W.:

As we recall Lori you chose to not use our services on your own. You made a verbal agreement to cancel our contract that we had. You need to understand that we are only obligated to whats in contract. We agreed to address the issues left by the previous tenant and you did not want us to handle it. As discussed the property at the time of closing was occupied. The tenant then decided to vacate the property and leave a mess in the process. That has nothing to do with us but we still offered to help you. Nobody forced you to buy a property as a investor you are entitled to do your own research and due diligence. We literally walked the property on live video with you and showed you everything you asked to see. A tenant not paying has nothing to do with us either. It's honestly insane how you people call yourselves investors yet your never prepared for hardships or things that come up. YOU ARE A PROPERTY OWNER! take some responsibility. We literally are wholesalers....our job is not to hold your hand. Our job is to provide you assistance. 

Next time don't think you know everything and choose to cancel the contract due to your own emotions. YOU CHOSE TO CANCEL OUR CONTRACT 2 YEARS AGO!! and your still complaining!? You literally stuck your foot into your own mouth. For every angry client we have many more that are doing just fine! Your continuous efforts of slander won't do anything. Every company has atleast 1 person who leaves a negative review but what you fail to realize is that this is real estate. You aren't guaranteed ANYTHING! that's the reason we do what we do is to look out for our buyers. 

Katee - In my post I was open about the fact that I decided to walk away before your company made the few minor repairs you agreed to making when entering into the contract. Again, this is due to how long it was taking to get work done, the quality and lack of communication (I'm happy to post examples as well), and frankly, the quality of work expected once I realized how many things I was not told about before the purchase.

However, you did not offer in any way to address issues left by the prior tenant and made it clear that it was my responsibility. It wasn't just a "mess" that they left. As mentioned before, stairs were broken, floors were moldy, etc. In fact, you insisted that house was turnkey and that your "preferred" management company was suggesting unnecessary repairs (I did walk the house in person and they were 100% necessary).

And yes, you did walk the property on a video chat with me, but what I found working with you is that I have to ask A LOT of questions because you are not forthcoming. Both "2 bedroom" units were listed as having the same market rents. If a unit does not having a living room (or the 2nd bedroom is used as a living room) and the unit does not have a shower, not only is the rent you advertised not feasible but why not point these major issues out on our walkthrough? For your ~$10K fee, I expect for you to be thorough and clear and make sure that these things are known as it is difficult to see everything on video. This is a lesson learned for me - I know to look for "missing" rooms for this now but I do feel that there was responsibility on your part as well. I shouldn't have to "look out" for major issues, if a tenant moves out before the close date and the contract states that the unit will be delivered occupied, looking out for my best interest would be to find out when they are moving out and the state of the unit.

I've had rentals for many years and this is the worst buying experience that I have had.

Our contract was about a year ago and the reason why I am responding now is for two reasons 1) to warn other buyers and 2) because a potential buyer of yours actually reached out to me and suggested that I post my story on this platform.

Keep on responding Katee. The more that you talk the more potential buyers see what they are dealing with.

Lori you purchased a property that was occupied. You were literally fine with what we were doing for you up until you found out the tenant left after closing because you tried to say we knew about it which is impossible as we never had contact with the tenant ever. I'm not going to continue arguing with you about this on this thread because quite frankly nobody here cares if we are being honest. There is and always will be 2 sides to a story no matter what. The fact of the matter is is if you are agreeing that you chose to cancel our contract together that ensures that we help you out....then what are you here complaining about? You chose to not take our help so yes you got stuck dealing with it....it's that simple. You claim it was because we took to long but as I recall the things we were going to do for you were pretty much talked about and scheduled  within the same month of you purchasing the property. Did the contract you signed have any specific timelines on it at all regarding how fast we can get to you? No it didn't do therefore you cannot complain about that as we expressed to you numerous times we work with many different investors. They require the same amount of attention as everyone else and we are one entity....Not everybody dances to the beat of your drum. We assisted you as soon as we could which wasn't even a long wait in the first place......

I dont think you understand what livable means. If the house has all major components in working order a few cosmetic items doesn't make it not livable. The property was being lived in....of course it could use a refresh which we also agreed to do a deep clean for you....

fact of the matter is is that you chose to walk away from our agreement prematurely and ended up having to go about it on your own. Theres nothing wrong with that. You are the owner and you make your own choices when it comes to your property. All we can do is help where we are accepted. we don't control your property.  

Based on your response Katee you clearly have not read through my comments in any detail or tried to understand my perspective or concerns. Par for the course based on our prior conversations. Have a good day.

We read what you said and we understand it entirely aside from the false accusations you tried to make in your paragraph.
What do you want us to sit here and go back and forth with you on every single detail? Over half of the things you said were literally false accusations based on your emotion on the situation and I’m not entertaining that of course. Anyone who wants to really know what happened im sure will reach out or try to find answers themselves. Until then it’s just a bunch of he said she said back and forth and honestly these people here do not care about that. It’s entertaining to them sure but it solves nothing as there’s always 2 sides to the story the customer and the business. Almost always it is in the customers favor to exaggerate or make false accusations against a business they are trying to slander vs the business which has much more to lose. To this very day we are still taking on new clients and are doing just fine, so it goes to show you can’t please everyone but that doesn't mean you can’t still do good business and improve. Let’s just agree to disagree and move on! Best of luck to you!