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Updated almost 11 years ago on . Most recent reply

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Dick Rosen
  • Property Manager
  • Gilbert, AZ
451
Votes |
1,332
Posts

Virtual Assistants to Screen Motivated Sellers

Dick Rosen
  • Property Manager
  • Gilbert, AZ
Posted

I'm thinking about taking on a VA to screen motivated sellers and if they're good I may even use them for follow up calls. Has anyone had experience with this? Pros vs. Cons? Taking calls and following up seems to be one of my weak spots so I thought maybe I could do better to just farm it out.

  • Dick Rosen
  • Most Popular Reply

    Account Closed
    • Real Estate Investor
    • Phoenix, AZ
    76
    Votes |
    111
    Posts
    Account Closed
    • Real Estate Investor
    • Phoenix, AZ
    Replied

    @Dick Rosen I tried using a VA to take the first intake call. I used a VA in Philippines. I first screened 3 or 4 and picked the one that seemed to speak the best English. I then set them up with a skype phone # had them take the initial calls from people who responded to my direct mail. I had one person complain that they could not understand my VA very well (accent issues). I had some tell my VA they wanted to speak to me, not my VA about the property. BTW, I have also had the same input from using Patlive live attendants to intake calls for me (ie. they wanted to speak to me, not my "assistant"). I now use neither to take my calls. I think most sellers want to speak to the main person who they will be dealing with on the property. And I also think it's best to start building the rapport and setting expectations right off the bat personally with the seller. IMHO, whomever takes the calls should also be the one on the second and third follow up calls and actually negotiates and puts the property under contract. Anyways, that's my experience to date and my two cents. Perhaps others have had better success using a VA for this purpose.

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