STAY AWAY FROM NREIG (National Real Estate Insurance Group)
I'm too young to have a heart attack but that's what I just went through dealing with NREIG. Long story short I'm getting a portfolio loan through LimaOneCapital and they have some pretty specific request when it comes to insurance policies. One of the requests was that I get an official invoice for any outstanding balance for each property. Well, 14 days later and 14 requests later I still don't have it and still can't close on my refinance deal. Actually, it's been 14 written request and probably the same number of phone calls trying to get it. I was on the phone with one representative and it took her 30 seconds to generate the report for a single property but when I asked for the same report for the other properties, she said I could only get it from my representative.
Besides this one case, the only other negative experience I had was in trying to file a claim. It didn't work out so well but I understand certain aspects are out of their control. Regardless, I would highly recommend paying the extra few bucks other insurance companies charge and go with an Insurance provider that gets you what you need when you need it.