Negligent Property Management Companies in Cleveland

[Barbara Berta]

Hi everyone,

I’ve worked with two property management companies in a row that seriously failed to deliver, and I’m at a loss on how to move forward.

The tenant in one of my units was supposed to be evicted starting in early April. However, neither the first property manager nor the second one actually filed the eviction, and now, several months later, the tenant is still living there, and the process hasn’t even begun.

The second company has also been completely unresponsive. I’ve followed up multiple times, waited weeks for answers, and still haven’t received basic information or confirmation that anything is being handled. I hired them to take over day-to-day management and oversee the eviction and renovation, but I’ve ended up having to micromanage everything myself and lost thousands of dollars in the process.

Has anyone here taken action against a property management company for this kind of negligence or breach of contract?
What are my options to hold them accountable or recover some of the losses?
Is small claims court the only option, or is there another path I should look into?

Also, if anyone can recommend a truly reliable and professional property manager -especially for out-of-state investors- I’d really appreciate it.

Thanks for all the advice and recommendations.

[Drew Sygit]

Doubt it'll be worth your time & money to sue them.

How are you screening these companies?

Check out these BP blogs:

20 Questions to Ask When Vetting a Property Management Company: Processes

13 Questions to Ask to a PMC: Communication and Documentation

24 Questions to Ask When Evaluating a Property Management Contract

https://www.biggerpockets.com/member-blogs/3094/91878-how-to-screen-a-pmc-better-than-a-tenant-part-2-communication-and-docum

https://www.biggerpockets.com/member-blogs/3094/91879-how-to-screen-a-pmc-better-than-a-tenant-part-3-the-management-contr