Here is how I do under-performing properties, which is basically everything I buy. There are other approaches I am sure, this is just the way I do it. I seek out a property with "issues", whether property condition, management, or a combination of the 2. I buy with either cash or private/hard money loans, usually hard money which is expensive, but well-suited to this type of property. I negotiate 18-24 months with the hard money lender to "buy him out" of the deal, basically pay him all cash for the mortgage balance or refinance with a traditional lender.
I then go in and do what I do well, fix the property, fix the management, and thereby raise the value of the property. After a month or two of the initial purchase, I am already talking with lenders that I already have built relationships with about my project to see who has a taste for it. I keep them informed with what we are doing, how progress is going, etc. so that they know 3-12 months ahead of time when I will be knocking on their door to talk about a refinance.
Here is an example of a deal I am working on now. I've thinned out the details so I don't have to type a book, but this gives you an idea of what can be done when you have the right relationships in place. Portfolio of 4 properties, consists of (2) 4-unit apartment houses and (2) mixed-use buildings, one of which is a mess. Poor management has put the real estate trust that owns it behind on taxes and facing a tax foreclosure. The rough building I wouldn't buy, but the other 3 I would, so I take the good with the bad. Sale price for all 4 buildings is $ 75,000. I borrow money from a hard-money lender I have worked with, mortgage amount is $ 100,000. We went in and stabilized management, paid the back taxes at closing, and are now talking to lenders about refinancing the 3 buildings I would plan to keep. The fourth building is in the air what we will do, it is a huge project if we keep it. Anyway, we are looking to refinance in the neighborhood of $ 150,000+ for the THREE buildings, which would leave the fourth free and clear and give us more cash in hand after the refi is complete. Our lenders (both hard money and bank) like it because we have good history with them and the properties are now well-managed and cash flow well (that is why we are not including the fourth building, by the way). We like it because we have gained cash-flowing assets AND "made" cash to roll into our next purchase by way of doing cash-out refi's.
This was a honey of a deal for us, but the formula is used by us regularly. Buy right using hard-money (it is expensive), fix the problems, refinance to better financing for a long-term hold hopefully with cash out at closing, use the cash to buy into larger projects of the same distressed-type, repeat.
I will say, that I hustled my tail off starting about 8 years ago. The deals we are doing now I only dreamed about then. However, I followed through on early smaller deals with my lenders and built a reputation with them. It is finally getting easier. Part of getting easier is that I am much more confident in myself and my abilities, and so are my lenders. I tried to put together a couple home run deals in the beginning that I couldn't secure financing for. In hindsight, that was a good thing. My lenders MADE me find base hit deals first because that is all they would finance, good solid base-hit deals. As a result, I learned the difference between the 2 types of deals. When I call them, I will tell them that I think a deal is a solid base hit or it is a home run. I don't get many home runs, but I will take solid base hits all day long, as will my lenders.
I like commercial real estate as well as commercial financing exactly for the reasons above. It is a far different world than Fannie/Freddie lending and it has allowed me to go much further in my investments. It is very simple, but certainly not easy. Ask questions, meet with people, and talk to them. If something happens on one of your projects that was not planned or potentially puts it at risk, don't hide it. Talk to your lender and tell them what is happening. They may not like it, but they want/need you to succeed, so they may give you the advice you need to help you fix it. They will also remember that you were honest and up-front with them.
Relationships are everything, as is your reputation. Start building them with a couple local lenders that are aligned with your goals.