All Forum Posts by: Collin Wilson

@Emily Howlett thanks for the advice! I might need to take a closer look at some of the specific language of the lease!

@Sherry McQuage great advice! Having video of the walk through is a great idea.

@Daniel Smyth thanks for the advice, will definitely be more firm in the future .

@Linda S. Thanks for the advice. Going forward I will definitely be more direct.

@Scott M. Thanks for the great advice.

@Colleen F. Thanks so much for the response. You are right, I should have taken extra steps to make sure the property was rent ready! Thanks for the good advice!

@Mike McCarthy thanks a lot for the advice! Going forward I will be more deliberate/firm with my responses. Appreciate the response!

@Michael Plante thanks so much for your response. You are right, I should have taken extra steps to make sure the property was rent ready. Thanks for the advice!

@Wesley W. Thanks so much for the response. Going forward I will definitely use a walk through document that we will both sign. Appreciate the good advice!

Hey all. Seeking some advice on how to handle a new tenant asking for a discount on rent. The story is we purchased a property and did a minor rehab (flooring, paint, new kitchen appliances, new bathroom vanities, etc). We rented the property out on July 1 and the new tenant didn’t move in until July 9. The tenants are two young adults (mid 20’s) and they have a guarantor (one tenants father). We completed a move in inspection where a few minor things were pointed out and fixed. After the tenants moved in they created an additional list of items they noticed as they were moving in…the majority of those items were fixed/remedied (things like light bulb and another deep clean) In August I received an email asking for a discount because the house wasn’t completely ready upon move in. Against my better judgement we decided to take off $200 for September rent…the main reason was because pest control had to be called for mouse droppings on July 9 (as soon as I was notified by tenant I contacted our pest service) but the pest services couldn’t get in until July 17. This is a lengthy post but any thoughts/guidance is appreciated. My thought is to stay firm on the $200 discount and make sure they are aware that going forward there will be no discounts unless assigned in the lease (livability issues). Many of the issues below are very minor and a lot of them are just my handymen leaning tools and supplies around. The following is the list of items they were unsatisfied about and are requesting a discount for:

-smoke detectors and tools/keys in drawer

-missing shelf piece to hold shelf up

-light upstairs is out

-mouse poop (?) above stove

-upstairs was not vacuumed

-trash in yard-extra wood in closet

-bugs in shower

-shower water dripping

-screens in bedroom

-tool in bedroom next to bathroom

-dirt/dust on all window sills

-kitchen light needs to be raised

-air was turned off 7/6 - when returned after maintenance/cleaning people left it back on and it was set to 65

-tools/supplies in small master closet