All Forum Posts by: Gautam Shah
Gautam Shah has started 1 posts and replied 8 times.
Post: What is the minimum amount of units (in multi-family apartment) where an onsite property manager is not required?

- Toronto, Ontario
- Posts 8
- Votes 4
Glad to know this. How does one find out the state laws for GA, and requirement for on site PM based on unit count?
With respect to the set up you mentioned, is there a contractor full time as well (in addition to the site manager, and offsite PM)?
Thank you
Post: What is the minimum amount of units (in multi-family apartment) where an onsite property manager is not required?

- Toronto, Ontario
- Posts 8
- Votes 4
@Roy N. Roy good points. In our case, the property management company hired the onsite team too. A contractor, a site manager, and an assistant to a site manager, managing across an 80 unit and 50 unit.
In the instance, it runs with just the team on the ground. The property management team is not required, however, they have the ground team on their payroll, and bill it to our apartment. How to move away from the property management company, but retain the ground team now becomes the new question.
Post: What is the minimum amount of units (in multi-family apartment) where an onsite property manager is not required?

- Toronto, Ontario
- Posts 8
- Votes 4
@Andrew Kniffin agreed with your statement of having an onsite manager being beneficial for 80 unit. But the site manager is hired by a property management company and on their payroll, but billed to our financials.
The 8% offsite PM won't work in an 80 unit, or even 50 unit. In fact, that is what I'm trying to determine, ie that sweet spot where a property will not require an onsite PM. How many units would that apartment complex or multi-family have when an onsite PM is not an absolute requirement?
Post: What is the minimum amount of units (in multi-family apartment) where an onsite property manager is not required?

- Toronto, Ontario
- Posts 8
- Votes 4
Great response. Thank you. This is similar the what we currently have set up, where costs for the onsite staff/contractor are reported to the appropriate properties proportionately, eg 80 unit bears 60% of the wages, and 50 unit bears 40% of the labour costs.
However, there is still a property management company charging 5%, and one site manager, one assistant, and one contractor.
Would you still make this leaner? If yes, then how? (I read somewhere else by a note from @ChadCarson, that 80 unit should have only one site manager and one contractor. ie no property management company in the mix. Wondering if this will work for 80 unit and 50 unit properties nearby to be managed simultaneously). Thank you in advance for the input.
Post: What is the minimum amount of units (in multi-family apartment) where an onsite property manager is not required?

- Toronto, Ontario
- Posts 8
- Votes 4
The question is in regards to balancing property management costs.
I've noted, that generally apartment complexes require a property management company that takes between 5-8% of gross rents, and also hires payroll staff to be on site.
Eg a site manager, and an assistant to a site manager, and a contractor for 50+ units. In evitably, this results in reduced NOI, which in turn reduces the cap rates and cash on cash returns for investors.
If one is seeking to pick up another apartment, then what is the threshold level for # of units one can own without having to employ an onsite property manager (but still retain a property management company to handle the leasing, maintenance, etc)?
Is this strategy advisable? Why or why not?
Post: Multifamily Expenses

- Toronto, Ontario
- Posts 8
- Votes 4
Hey Gretchen,
Glad you found this list informative. It's the real deal.
Gautam
Post: Multifamily Expenses

- Toronto, Ontario
- Posts 8
- Votes 4
Oops that did not come out aligned correctly... let me repost...
Hi All,
for Income the summary shows what you must factor:
Rental Income
Vacancy
Concessions
Lost Rent
Meanwhile, here is a list of Other Income you may have:
Other Income
Vending Income
Damage Income
Utility Income
Late Fees
Corporate Furniture
Rental NSF Fees
Warrant Fees
MTM Fees
Short Term Lease Fee
Notice/Termination Fees
Transfer Fees
Forfeited Rent and Deposit Application Fees
Administration Fees
Utility Reimbursment
Electric Reimbursement
For Expenses, here is the summary of items you must factor the following:
Payroll & Related
Utilities
Marketing Expenses
Administrative Expenses
Repairs & Maintenance
Turnkey Contract Services
Managements Professional Fees
Property Taxes
Payroll with Management (often times management will hire staff, so you can keep this together or separate it, depending on how you wish to track the data)
Insurance
I am expanding some of the expenses category for you to be aware of what kind of expenses you can expect for a 50+ unit...for instance, here is the payroll expanded sub-categories...
Payroll & Related Salaries
- Management Salaries
- Leasing Salaries
- Maintenance Overtime / Inconvenience Wages Bonuses
- Incentives Leasing Commissions Temporary Help Employer Related Payroll Expense
-ADM
Utilities expanded:
Utilities Electric
- Occupied Electric
- Common Area Electric
- Vacant Water and Sewer Trash Removal Utility Billing / Recovery Service
Marketing expenses expanded:
Marketing Expenses Advertising
- Signage Internet Advertising Other Advertising & Marketing
Administrative expenses elaborated:
Administrative Expenses
Training and Education
Career Apparel
Postage and Freight
Telephone
Bank Charges and Fees
Office Supplies
Dispossessory Fees
Mileage Reimbursement Expense
Printing & Forms Copier Expense
Computer Expense
Answering Service Dues and Subscriptions
Credit Fees
Professional / Legal Fees
Meals and Entertainment
Travel Expense
Employee Screening
Employee Recognition
Overhead - Acctg & Admin Fees
Repairs and Maintanance expanded:
Repairs & Maintenance
Other Interior Maintenance Exterior
- Painting Exterior
- Doors and Windows Exterior
- Carpentry Exterior- Lighting Exterior
- Signage Repair
Parking Lot Maintenance Tools & Supplies
Other Exterior Maintenance Interior
- Carpentry Interior
- Cleaning Interior
- Electrical Interior
- Fixtures Interior
- Flooring Interior
- Hardware Interior
- HVAC Interior
- Paint Interior
- Plumbing Interior
- Window Coverings Interior
- Appliance Repairs Turnkey Turnkey
- Carpet Cleaning Turnkey
- Cleaning Turnkey - Painting
Contracting expenses can include:
Contract Services
Landscaping Maintenance
Landscaping Other
Equipment Rental and Maintenance
Exterminating / Pest Control
Property taxes are straight forward, and grouped with insurance:
Property Taxes
Property Taxes Total Property Taxes Insurance Property Insurance
Hope that helps. While this appears like a lot of detail, you will likely run into 90% of these in the first 6-12 months.
From the above, you should then be able to derive the following:
Total Operating Expenses
Expense per Unit
Net Operating Income (Loss)
Net Operating lncome/(Cost) per Unit
Interest & Misc Expense (ie mortgage)
Capital Expenses
Net Income (Loss)
Net lncome/(Cost) per Unit
Pay attention to utilities, it can grow into an alligator instead of a cash cow!
All the best,
Gautam
Post: Multifamily Expenses

- Toronto, Ontario
- Posts 8
- Votes 4
Hi All,
for income the summary shows what you must factor:
Rental Income |
Vacancy |
Concessions |
Lost Rent |
Meanwhile, here is a list of other income you may have:
Other Income |
Vending Income |
Damage Income |
Utility Income |
Late Fees |
Corporate Furniture Rental |
NSF Fees |
Warrant Fees |
MTM Fees |
Short Term Lease Fee |
Notice/Termination Fees |
Transfer Fees |
Forfeited Rent and Deposit |
Application Fees |
Administration Fees |
Utility Reimbursment |
Electric Reimbursement |
For expenses, here is the summary of items you must factor the following:
Payroll & Related |
Utilities |
Marketing Expenses |
Administrative Expenses |
Repairs & Maintenance |
Turnkey |
Contract Services |
Managements Professional Fees |
Property Taxes |
Payroll with Management |
Insurance |
I am expanding some of the expenses category for you to be aware of what kind of expenses you can expect for a 50+ unit...
for instance, here is the payroll expanded sub-categories...
Payroll & Related |
Salaries - Management |
Salaries - Leasing |
Salaries - Maintenance |
Overtime / Inconvenience Wages |
Bonuses - Incentives |
Leasing Commissions |
Temporary Help |
Employer Related Payroll Expense-ADM |
Utilities expanded:
Utilities |
Electric - Occupied |
Electric - Common Area |
Electric - Vacant |
Water and Sewer |
Trash Removal |
Utility Billing / Recovery Service |
Marketing expenses expanded:
Marketing Expenses |
Advertising - Signage |
Internet Advertising |
Other Advertising & Marketing |
Administrative expenses elaborated:
Administrative Expenses |
Training and Education |
Career Apparel |
Postage and Freight |
Telephone |
Bank Charges and Fees |
Office Supplies |
Dispossessory Fees |
Mileage Reimbursement Expense |
Printing & Forms |
Copier Expense |
Computer Expense |
Answering Service |
Dues and Subscriptions |
Credit Fees |
Professional / Legal Fees |
Meals and Entertainment |
Travel Expense |
Employee Screening |
Employee Recognition |
Overhead - Acctg & Admin Fees |
Repairs and Maintanance expanded:
Repairs & Maintenance |
Other Interior Maintenance |
Exterior- Painting |
Exterior - Doors and Windows |
Exterior - Carpentry |
Exterior- Lighting |
Exterior - Signage Repair |
Parking Lot Maintenance |
Tools & Supplies |
Other Exterior Maintenance |
Interior - Carpentry |
Interior - Cleaning |
Interior - Electrical |
Interior - Fixtures |
Interior - Flooring |
Interior - Hardware |
Interior - HVAC |
Interior - Paint |
Interior - Plumbing |
Interior - Window Coverings |
Interior - Appliance Repairs |
Turnkey |
Turnkey - Carpet Cleaning |
Turnkey - Cleaning |
Turnkey - Painting |
Contracting expenses can include:
Contract Services |
Landscaping Maintenance |
Landscaping Other |
Equipment Rental and Maintenance |
Exterminating / Pest Control |
Property taxes are straight forward, and grouped with insurance:
Property Taxes |
Property Taxes |
Total Property Taxes |
Insurance Property Insurance |
Hope that helps.
From the above, you should then be able to derive the following:
Total Operating Expenses |
Expense per Unit |
Net Operating Income (Loss) |
Net Operating lncome/(Cost) per Unit |
Interest & Misc Expense (ie mortgage) |
Capital Expenses |
Net Income (Loss) |
Net lncome/(Cost) per Unit |
Pay attention to utilities, it can grow into an alligator instead of a cash cow!
All the best,
Gautam