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All Forum Posts by: Josh Otero

Josh Otero has started 6 posts and replied 32 times.

Post: Getting Clients for PM company

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14
Quote from @Michele Fischer:

You should be able to get a listing of owners where properties are not owner occupied.  Similar to yellow letters sent to owners to see if they want to sell, you could send letters to see if they are wanting to add or change PM.  Some are probably on the fence and may reach out, especially if you can articulate what sets you apart from the competition.


 Hi Michele, what are some sites or platforms where I can get a list of these owners? I do agree, there probably are some that are on the fence and I would like to reach out to those.

Post: Getting Clients for PM company

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Hi, my name is Josh and I'm a property manager in Los Angeles. I have a few clients and I wanted to know what are some methods of getting more clients. I go to networking events, I'm on websites such as thumbtack, working on SEO and reviews to appear higher on Google , have posted flyers in parking lots, and am currently building up the social media pages. 

Yes, word of mouth will expand business, and I want to know if there are other ways that I may not know of that can expand my business. I would love to hear the input of the BP community. Thanks.

Post: Distributing Rent Payments to Owners

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14
Quote from @Keith Jablonowski:

NACHA is the best option if you have a PM software that supports it.    You can output a file of all payments from your software and upload to your bank.  It's faster, done all in one and cheaper than ACH.  Worth looking into. 


 Will definitely take a look thank you

Post: Distributing Rent Payments to Owners

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Hi, my name is Josh and I’m a property manager. I’m growing quite quickly and I have run into certain (good) problems. I started to receive money through Zelle, but hit a limit. Many tenants mail a check each month or pay through RentRedi.


However, the problem is the distribution. Upon receiving the monthly rent, I can’t just Zelle the property owners $10k plus because of the limit. Yes, I can write a bunch of checks but I want to know if there are any better ways to send payments online. 

Post: How do you manage all the different keys?

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Hi, my name is Josh and I'm a property manager in Los Angeles. I'm expanding quite quickly and have a bunch of different keysets for the properties I manage now. A question to my fellow property managers, how do you manage all the different key sets for all the properties? 

Post: Tenant Temporarily Without Heat Question

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14
Quote from @Logan Beckner:
Quote from @Chris Seveney:
Quote from @Logan Beckner:

Looking for some advice for a current situation for one of our rentals that we self manage. On 2/20/25 our tenant said that the HVAC heating was not working. I went out that night, reset the breaker and the furnace - heat came on and worked no problem. The house was 72 degrees at the time. 24 hours later the tenants said that the heat was again not working. The thermostat was set to 72 but the inside of the home was 68 and the furnace was not coming on. That was on Friday at 7pm. So we contacted our HVAC person and they agreed to come out on Monday 2/24/25 at 8am. In the meantime, we offered space heaters so that they would be more comfortable. On Monday morning the HVAC tech came to the home and determined that the control board failed on the unit and would take about 5 days to get the part for install. Now, the next day on 2/25/25 the tenant is requesting that we give them a 25% reduction in the rent for the month, sighting that 30% of the month they have been left without heat. They claim that they cannot use the space heaters at night due to it not being safe. I have never come across a situation like this so I’m reaching out to get some advice. Let me know if there’s anything you need clarified to help! Thanks everyone. 


 This is what renters insurance is for.

Chris, thanks for the reply. Could you elaborate by what you mean by this? 

 yes, I'm also curious to hear about the renter's insurance and how it plays a factor in this scenario

Post: $500k to Invest, What Would You Do?

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Hi @Leslie Beia, congrats on the cash you currently have! Having $500k is a big accomplishment. You don't always have to put it back into real estate. There may not be property flips you see, but some flips or investment ideas that other people have. You've probably heard and have been suggested to invest in stocks, bonds, or have thought about other real estate alternatives. One I may add is becoming a hard money lender.

Post: Thinking of changing my PM but am terrified that the process will be a nightmare

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Hi Joseph, if you have 4 single-family's, I recommend you ask to see each one of their lease agreements and screening processes. As a PM myself (in California) I take pride in my leasing contract and screening process because that removes so much headache in the future. If it's not written in the contract, professional tenants will always see what they can get away with. And proper screening prevents those people from even renting your place.

Post: Profit Sharing Bonus for Property Mangement Staff

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

PM Company Owner here. What we do for profit sharing with our employees is we give them a percentage of the leases they complete as well as lease renewals. You can determine the percentages but we give them 50% of what the company receives from the owner upon a new rental. We also give the agent $100 for every current tenant that resigns for another 12 month lease.

Post: My First Property Manager

Josh OteroPosted
  • Property Manager
  • Los Angeles, CA
  • Posts 33
  • Votes 14

Definitely look at the reviews and ask about their whole process. Ask what happens during certain scenarios, quiz them to make sure they would handle it quick. Some Q's to ask:

1. What is your process on late rent?

2. Have you ever delt with any evictions? If so, how long does it take to evict the tenant?

3. What are some stories you have with dealing with difficult tenants? How did you solve it?

All good PM's can answer these questions like the back of their hand. You'll be able to spot out a real one from a fake.