All Forum Posts by: Julie Gates

We allow them to cancel if it's greater than 14 days out. I know you won't like this, but I encourage you to call your Booking rep if you have one. If you don't, call the host line and get some help. You need to be using their credit card processor, not your own. Let them absorb the expenses of the cancellations. We get very few cancellations now that we are using their cc processing and have tightened the rules.

Booking.com handles the payments, not us. That's the only way I would host on the platform. We don't allow cancellations less than 14 days out, so typically if they book, they stay. It has been a good experience.

Please join us for our monthly meetup. This event is free!

Yes, sir! We will meet October 17 at 6 pm. Same location. Please join us!!!

Please join us for our monthly meetup. This event is free! We will be discussing creative deal finding.

1. Go to onlinejobs (dot) ph. I cannot post a link here. I have zero affiliation, just telling you my process. You'll have to pay to post, it's $69/month. Just turn it off before it renews and that's all it costs you.

2. Put up an ad, and be very very specific. I'm looking for XYZ skills. I will pay $ per hour. You will get the best employees if you offer a salary position, these guys work hard and they need stability. I usually need them 9-5, so I'll offer 40 hours guaranteed. That draws the best candidates (you'll get a lot of applications). I have also offered 10 or 20 hours. You can offer gig work, the sky is the limit. Just be honest in your ad and honor what you say.

3. Request specific things in the ad, such as a link to a resume' without a password and must mention that you worked with Booking, whatever you want them to know or have experience in. I say in my add... "I only accept applications from applicants with certification in Quickbooks" and then if their CV doesn't state this or there is no certificate, I delete them immediately. You want someone who reads the ad and follows directions, so use that to weed out the people throwing CV's around with no real English comprehension. If they will be on the phone, request recordings of them as part of their application so that you can check their English. This is very common and not offensive. It's important.

4. Interview the top candidates via zoom. Make sure they have the skills you want and are ok with the hours. They must have a great computer and internet and backup internet. You want someone with a nice headset so that when they are on the phone there is no background noise.

5. Pay using wise (dot) com and pay as agreed, typically every two weeks. These guys have told me so many stories of people hiring them, using them and not paying them. That's not ok. Be aware that they are needing the money to feed their families. They are counting on you.

I have so many wonderful employees from the Philippines. I cannot recommend them enough. If you are kind and loyal, they will be kind and loyal. 

We will meet July 11 at The Clyde Venue at 6 pm. The topic will be pest control: Knowing what to look for and maintaining your property. Please join us! I will post here once I have the image for the next one.