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All Forum Posts by: Lisa Graesser

Lisa Graesser has started 3 posts and replied 295 times.

Post: Houfy or Avail for STRs?

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334
Quote from @Ryan Moyer:
Quote from @Lisa Graesser:

I have not used Avail, but I have been using houfy for a couple of years now, with great success, you can set up an account with stripe or square for credit card payment or take payment any other way you choose.  You can upload your rental agreement and the guest will need to sign the rental agreement and upload their photo prior to requesting to book. The site is improving all the time, with host suggestions and requests. Join the Facebook group "Say yes to Houfy" for more information on any questions or concerns you may have. 

I don't know, in what way is it confusing your guests? That would be a question to post on the "Say yes to Houfy" Facebook group 

 Does Houfy have a way to remove the Houfy banner at the top?  Even if it costs extra, seems worth it.  Seems to confuse guests.


Post: Houfy or Avail for STRs?

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334
Quote from @Emily Durbin:

Thank you @Lisa Graesser! I actually saw your recommendation for Houfy on another forum and that’s why I created an account. Do you manage your rentals exclusively through Houfy or do you use a PMS like Hospitable as well?

I do not have a PMS I manage the rentals on my own .


Post: Houfy or Avail for STRs?

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

I have not used Avail, but I have been using houfy for a couple of years now, with great success, you can set up an account with stripe or square for credit card payment or take payment any other way you choose.  You can upload your rental agreement and the guest will need to sign the rental agreement and upload their photo prior to requesting to book. The site is improving all the time, with host suggestions and requests. Join the Facebook group "Say yes to Houfy" for more information on any questions or concerns you may have. 

Post: Short Term Rentals Slowing Down due to Negative Media Coverage??

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

I rent to the older population or families of. I only have 1 of my 4 rentals on airbnb, so no impact on my rentals. I am receiving more direct bookings.

Post: The Villages, FL - 80/20 rule (80% 55+)

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

Hi Anthony, We own 4 homes that we short term rent in The Villages. We purchased between 2015-2021. when my husband was 55, but you do not have to be 55 to purchase a home in The Villages I am not familiar with the 80/20 rule, but did just read a post regarding trying to get 80% of yearly cost covered in high season and 20% in low season, if that is what you are referring to then 80/20 rule will apply. High season being Jan-April and low season being May-Dec.

I am happy to connect with you and answer any questions I am able to.

Lisa

Post: STR slowing down/crash or ramping up?

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

No decrease in bookings, I get inquiries daily for peak season Jan-March 2023 and 2024. I am booked through April with direct bookings in May, June and October. I think demand is determined by the popularity of the area where your rentals are located.

Post: Advice on STR pets appreciated

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

I allow dogs only,  max 2, I charge an extra $10/night. I have not had any issues, no size or breed restrictions. I do not have any separate agreement for dogs.

 Cleaner charges an extra $25 for added time to do any exta cleaning(dog hair) Dogs are alot less wear and tear then kids(and I can't charge any extra for kids)

Post: Review of STR Experience

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

Message the host privately. Like Luke said, ants all of a sudden show up and the house can be treated to get rid of them. The host may not have known the dryer was not working, so they need to be told so they can take care of it as soon as possible. I have noticed that guests will tell me of some minor issues, but do not want someone to come during their stay to take care of it, but I truly appreciate it when they let me know of any concerns, so I can remedy the issue as soon as possible.

Post: Guests asking to Cancel due to Bad Weather?? Here’s a script…

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334

Stick to your cancellation policy,  you have that for a reason. Recommend travel insurance. Bad weather happens, whether hurricane season or snow season. That is what the guest agrees to when the reservation is made.

Post: Recs for Direct Booking Sites

Lisa GraesserPosted
  • Rental Property Investor
  • The Villages, FL
  • Posts 303
  • Votes 334
Quote from @Gulliver R.:

Thank you all for the input!

@Bruce Woodruff - Does the free Wix version give you the ability to receive credit/debit card payments like via Stripe? How much are you paying per month?

@David Bergmann - my PMS has a direct booking site feature but it's in beta right now. 

@Lisa Graesser - what's houfy.com? I never heard of it. I just pulled it up and it looks like a listing site like an airbnb.com.

It is a direct booking site, I use this in place of having my own website to take direct bookings.