All Forum Posts by: Lucas Hall

@Troy Nonnemacher hellosign.com is an amazing service. I’ve used it to sign leases for years

Hi @Kat Rathell,

Regardless of the class of property, or the rent amount. Rent payments are always free if the tenant pays via a bank transfer in Cozy.  If they want to pay with a credit card, debit card, or gift card, there is a 2.75% transaction fee imposed by Visa or Mastercard.  Cozy passed that fee on to the tenant if they opt to use a card, rather than a bank account. 

Thanks for the recommendation @Peter Schuyler

Hi @Tony H., please contact Cozy customer support.  They will be able to give you the actual times at which payments get processed. It also depends on when on sunday they make a payment, and how they pay - whether via ACH, debit card, or credit card. 

They can be reached at "support at cozy dot co".

Hi @Tony H., sorry I didn't make it clear.  A tenant is always in control of their own payments. They can setup or initiate payments, and then cancel them as long as it hasn't started processing yet. 

Once a payment is in process and the money is in transit, a tenant can't cancel a payment through Cozy.  

Feel free to reach out to Cozy customer support for really detailed answers regarding payments and charges. 

Hi friends,

I'm looking to move some money from a trad IRA to a Self-directed IRA so I can use it to invest in real estate. I really like Equity Trust and Quest IRA as providers of a SDIRA, but they both charge a fee based on the amount of money you have in the account - essentially penalizing you for growing it.

Are there are any reputable SDIRA providers that charge per transaction, instead of by asset size?  

Thanks in advance!

Hi @Tony H.

A tenant can't "cancel" the move-in costs, or any other bill you add to the lease.  They can however refuse to login to Cozy and can refuse to pay them.  That doesn't mean that they will go away. If you refuse to pay your electric bill, you'll have to face the music soon enough. 

Because payment processing takes 2-5 business days with Cozy (depending on the method of payment), if you need the money instantly, I suggest you tell them to bring a Cashier's or certified check before you hand over the keys.  

 Hi Jane!

Thanks for using Cozy.  In regard to your comment above, you can send rent from different leases to different bank accounts. There is no limit to the number of bank accounts you can link to.  You can also send the security deposit to a completely different account than where the rent is going. This has been a long time feature of Cozy.  

Hey BP friends, 

What technology tools do you use as a landlord?  How are you being a tech-savvy landlord in a digital age? What technology makes your life easier. 

I'm doing a little more research for a talk that I'm giving at an upcoming conference, and I'm curious to see what others use. 

For example, do you have any favorite...

• phone apps (chat, photo, listings, calculator apps), 
• online services (answering services, screening, listings, signing, rent), or 
• hardware (which smart phones, cameras, door bells, voice controls, 3d walkthroughs, lockboxes or smart locks, wifi services, tv, etc)

Full disclosure... I work at Cozy but I'm NOT interested in knowing which online property management tool you use (ex. Cozy, Buildium, Appfolio, etc). I'm only curious about the other technology tools that make your life easier. 

Cheers!