All Forum Posts by: Mark Castellino

 @Ken Boone great point about being able to log in remotely via the URL. That’s a reasonable fix for occasions when the service gets logged out. 

YouTube TV doesn’t appear to require periodic re-logins. It would be ideal if there’s a way to prevent people from logging out. I’m going to play around with the settings to see if you can do it under Parental Controls, or something similar. 

@Ken Boone have you had any issues with guests logging out of your streaming tv service (YouTube TV, Xfinity etc.) and not being able to log back in? Do you know whether Roku allows you to disable logout of certain apps so that can be prevented?

I'm about to start renting my first STR, and I've put Roku TVs throughout it. I'm hoping to have a seamless streaming TV experience and avoid having to give guests passwords or help them troubleshoot if they accidentally sign out of the streaming TV account.

The issue you mentioned of guests forgetting  to log out of their own accounts shouldn’t be a problem (for you) because most services allow people to remotely log out. 

A recent episode of the Thanks for Visiting podcast featured Jeff Brown from Loma Homes with some really great insights into what drives the Airbnb algorithm. I found it fascinating. His data showed that the new listing bump is really short: starts tapering off after four or five days. So, @Matt Silverstone I’m not sure that the reason for your low traffic and bookings is because of that. The episode had some other useful insights into what might be impacting it. Here’s the link: https://podcasts.apple.com/us/...

@Erin Wegrzyn how frustrating! Hope the owner manages to get a fix quickly. It sounds like you should still be able to create a separate new listing. That way you can get going while the owner resolves the issue of delisting the old one.

If it's any consolation, this information is very useful as I get ready to list my first Airbnb. 

 @Luke Carl do you know if Airbnb still allows you to delist and relist the same property?

@Erin Wegrzyn sounds to me like if you can, then it would be better to relist. I can't see any advantage of keeping the old listing at 4.33 stars. Since you're rebranding it sounds like also restarting the listing with a blank canvas makes the most sense.

I'd be interested to hear whether you have any issues delisting and relisting. This thread confirms that it was possible back in 2021, but I'm trying to find out if that's still the case. Please share your experience!

 @Benjamin Vail @Rachel Hughes I see this thread is a few years old. Do you know whether it's still possible to delist and relist on Airbnb? We're about to close on our first STR, and since the property is already set up for STR we're thinking of running it pretty much as-is for now, and then in a couple of months do a reno. We want to make sure we're not shooting ourselves in the foot by having pre-reno and post-reno reviews on the same listing. If it's still possible to delist and relist that will eliminate the problem. And, of course, if we get great reviews for the pre-reno listing we can just keep the one listing and avoid jumping through all those hoops.

 I realized my original post wasn't very clear. Right now I'm specifically looking for contractors, not for deals. But I'll definitely reach out to you if I do need to source more deals. 

 Excellent recommendation, Mack. Thanks! I really like the look of Marques' project that you linked to. Do you have contact info for Marques?

We're searching for properties in the Smokies to renovate and STR. There a a lot of contractors in the area that specialize in new builds, but we haven't found many that do remodeling. Any recommendations? Most of the properties we're looking at are Sevier County, but a couple are within the Gatlinburg city limits, so we're looking for contractors that are licensed in either jurisdiction.