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All Forum Posts by: Maya Jones

Maya Jones has started 5 posts and replied 14 times.

New landlord here, just took over property with existing tenants. Few days after closing, visited property with contractor to get estimate to address some of the items that came up on inspection report. 
One of the units has a glass shower door that doesn't roll. Friday we visited the unit.- shower door needs new rollers but not broken. 
Saturday morning, tenants messages saying that her shower door doesn't close very well and if I can help with that. 
I message back tenant asking for more information about the door. No response from tenant
Monday AM- tenant sends pictures of foot with blood, saying that door fell on her last night and she has glass on her foot. 
Checked in with tenants,they seem ok. I asked for video of the broken door so I can figure out who to send out there.
How to deal with repair? 
Remove glass door completely and put a shower rod and curtain because it will take some time to replace this glass door?
Who should pay for the repair? Tenant or landlord? We don't know who is responsible for it, we didn't inspect the property when this tenant started lease. We got ownership 6 months into their lease. 
Please advise whats the safest, easiest troubleshooting here?

@Jonathan Klemm check out on youtune Dion's talk binder method. Its a way to approach tenants so they accept an increase to match market values.

i dont have a relationship with tenants, new landlord, just inherited them 

Scenario: inherited long term tenant, lease expires at the end of December. 
you want to raise rent but need 120 days notice per chicago ordinance. 

lets say you want to try the binder method with this tenant. You have initially asked if they intend to renew but they said they are thinking about it. 

How do you approach this? Do you give the notice now so you have start the 120 days until the new price? Do you attach the binder to the 120 days notice? How much time do you give your tenant to respond? 
Do tenants have to notify you by a certain date if they don't intend to renew? 

TIa, newbie landlady

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