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All Forum Posts by: Mike Lattier

Mike Lattier has started 7 posts and replied 46 times.

So, Andrew, are you collecting emails from guests and using those to market direct book?  Does the new Airbnb policy not affect that in your opinion?

I tend to agree.  But the threat of delisting causes some pause to think about carefully.

It has been a common practice in the past to capture guest emails through StayFi or when a guest signs your lease agreement through your PMS.  Obviously, those emails can be used to direct market.  Is it now risky to use a guest's email to solicit a future direct booking?  How is the industry looking at these new regs from Airbnb?

Quote from @Alex Scattareggia:
Quote from @Brooklyn McCarty:

VRBO will let you transfer 

Airbnb best way is get the guests phone numbers and tell then what’s happening and send them your site once it’s live to rebook. 

But honestly - you don’t want their bookings anyways. 


You definitely want their bookings.

It gives you a huge head start.  You will lose some of the bookings if you transfer them over to a new listing, (some people will just book a different place, some people will think it's something sketchy and not want to take the risk etc.) However as mentioned above if the existing host explains that they are transferring ownership AND provides the new link, you will reduce the churn.  It takes a little cooperation on their behalf but you can offer them a 5% finders fee or some incentive if they seem unwilling to do it. 

The OTA´s do not let you transfer the listing from one to another unless you completely change the personal information of the host.  Easier to make your own.


 That was my thought.  A big head start.

Quote from @John Underwood:

There should have been something in your contract that defines how this is handled.

Hopefully sellers will pass along your contact info so they can rebook with you.


 Yes, and North Carolina law requires that.

Quote from @Brooklyn McCarty:

VRBO will let you transfer 

Airbnb best way is get the guests phone numbers and tell then what’s happening and send them your site once it’s live to rebook. 

But honestly - you don’t want their bookings anyways. 

Why would you not want those bookings?  It's almost a month's worth.


Thanks for the help.  Does sound like a dicey situation in the short term.

Thanks. Did you have your site up and ready to go before closing? If you were taking over from prior STR owner, did they help with photos and that sort of thing until you could get in and do all that?

We just went under contract with a cabin purchase that is self-managed as a vacation rental.  The 2 platforms being used are Airbnb and VRBO.  The cabin is booked solid after we close.  Does anyone have any insight into the best way to transfer bookings to the new owner?  Anyone been through that process before?  The VRBO site explanation seems a bit convoluted.  Just wondering if there is a smoother way than cancelling current bookings and rebooking.  Thanks.