All Forum Posts by: Nadia Hale

Unfortunately that’s the only key and now that’s it’s bent ( not broken), can they even make a copy ? Or does it come down to changing the locks as no one can duplicate the only bent key? 
thanks so much !! 

Hello, so my tenant has bent the key while trying the lock . They say it is unusable at this time . Is it my responsibility as landlord to replace this key if possible ? I don’t even know if it’s possible to do so .

Also, if not possible I am sure she will ask to change the lock 

pleade advise . This is a very difficult tenant who is always unreasonable  with thier requests .

Thanks 

Hi everyone! So we did go ahead and test the water and it is hardness level almost 5. Is that a high level do hardness that should be addressed? 
thanks ! 

absolutely correct ! We are learning to say no pretty quickly . I am doing some research, looks like some people do have softeners in that community but most don’t so it can’t be THAT bad. 

I am getting the water tested soon and it is town water and probably will be a little hard. 

Thank you again everyone. I will keep posted as I am sure I will have questions as this goes further along !

Haha I totally agree and hope that’s the case! If it takes some work for plumbing , I think I will bill tenant as we certainly don’t want to open dry wall for this issue . 

Thank you!! 

Thanks JD Martin! 
This is town water so atleast that is a relief . The deposit is a great idea and we will make sure they pay that. 
to clarify ? Should they rent it directly from the company? It will be installed on our property so should we rent it from Culligan and collect the fee as additional rent  from them automatically every month
thanks again ! 

@joesplitrock

Thanks ! We will definitely look into renting  and they can pay the monthly bill as a pass through to us .

So we rent and they pay the bill I guess .

what kind of maintenance does Culligan do on a water softener ? Are softeners easily removable?

Thank you all so much for helping out this newbie ! 

I do know it’s prolly hard as water is hard in our area in general . Most people use softeners. However the plumbing is a good point . I have heard that these townhomes especially with finished basements are not plumbed for easy installation and one person told me he may have to open walls to find drain and water meter might be embedded in the walls. He said we may have to run plumbing lines . That sounds like a nightmare to me . I am afraid if I send someone in, tenants will assume I am interested in this and then if I decide it’s not worth it they will be even more upset.

If we do go down that route , I think I will send someone get an estimate , find out how hard the plumbing is and we will build in a rent increase by installing and choosing the product ourselves . Rent was based on as is and so they should accept the increased rent with capital expenditure or say no and we will move on . 

Thanks for the great advice! So one more since ik sk new at this : do we offer upfront to increase rent abs manage or say no first? I feel like if we say no that may spoil our relationship from get go? Maybe find out and ask to increase rent by $75 a month  upfront ?

Yes my lease does have that ‘as is’ clause . So we are covered that way . However what if they offer to pay? Is it worth my while then ? Thank you !