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All Forum Posts by: Patricia Andriolo-Bull

Patricia Andriolo-Bull has started 30 posts and replied 464 times.

Quote from @Bruce Woodruff:

You're darn right - you are lucky thar's all that happened with a party crowd! Count your blessings and move on.... :-)

And learn how to rate guests! Shameful. All future hosts have no real idea!

Do not put your guidebook link in either booking site.  They will scan for it and also scan guidebooks for links to direct booking sites - this is the guidance I received from Touchstay.  I get each guests email and then email them my guidebook.

You hosts giving 5 stars is what is wrong with the system. This is why I get 5 star guests that are NOT 5 star guests and I am baffled. They damaged something pretty destructively accidentally or not, and by the looks of it, that’s not an accident. Seems like a potentially violent person on top causing damage. Other hosts should know this. It’s like all the properties I stay at that are 5 star properties or close to and are absolutely horrendous! But they have those damn magnets telling guests that 4 star reviews are bad. You all should reevaluate. If everyone is 5 stars then no one is. 

Please do not rate them a 5. I would not want them in my place and I hate when I get 5 star guests because hosts rate them incorrectly. Of course they owned up to it. Kind of hard to miss. Seems like a violent person that could have ohh to er issues punching a hole through a door!

Quote from @Travis Rasmussen:
Quote from @Michael Baum:

Hey @Travis Rasmussen, it has been a few days since your original post and I am curious to see where you are at in your testing.

I don't think you will see anything consistent with a change in the algorithm that you could call solid evidence.

You would have to see the algorithm itself and parse through it which is something that you won't be able to do. 

I am not saying that something isn't up but it will be next to impossible for you to accurately determine if there actually was a change or if things in your area are just on the downswing.


 Drum roll please!

100% - AT A MINIMUM, "Flexible" cancellation is being promoted and strict cancellations are being punished.

POSSIBLE - Listings that accept Pets without fees are ALSO promoted.

I had 4 properties to test with.

Thinking like Airbnb, I guessed the things that would make the user have the best experience is to be able to cancel and bring pets. So...


Property A - Strict to FLEXIBLE cancellation, pets stay FREE

(11 bookings, 2 inquires)

Property B - STRICT cancellation (did not change!), pets stay FREE

(0 bookings)

Property C - Strict to FLEXIBLE Cancellation, pets stay FREE

(11 bookings, 2 inquires)

Property D - Control, no changes (STRICT cancellation, no pets)

(1 inquiry)

ALL properties I made sure "opportunities" where near max (office space with a comfy chair, etc)

I am a superhost with over 800+ reviews and a 4.9+ rating.

It's really interesting that I opened up pets to 3 of them, 2 of them I added flexible cancellation and the ones with flexible cancellation SOARED.

Had nothing to do with me as a host, or my properties. Airbnb wants you to offer flexible cancellation.

If anyone else is down in bookings (and was booked before summer of 2025!) and makes this change, can you let me know if your results are similar?


 But you didn't test flexible cancellation with no pets?

Many more details are needed to answer this question. In my market, smaller properties on the water have a higher return than larger more expensive properities. It is property and market specific and you would have to run the numbers for both. 

Quote from @Sameul Ahsan:

Personally, I don’t mark up at all. Instead, I focus on keeping my occupancy strong. For me, it’s easier to make up the difference by having a fuller calendar rather than playing around with exact fee offsets.

I’d rather price competitively so I stay attractive in search results and let volume carry the revenue. With solid occupancy, reviews, and repeat bookings, the extra few percent in fees gets absorbed pretty naturally.

That said, I can see the math making sense for people who want to stay 100% whole on every booking. But my approach has been: don’t overcomplicate it, keep the listing competitive, and the occupancy takes care of the margin.


 Never for me. I prefer higher rates, better quality guests and lower occupancy with less wear and tear. It has worked great for me. Whenever I have competitive rates I get more demanding guests. 

I’m not sure what Pricelabs says but this seems overpriced to me. I’m in a different Florida market (Marco Island) and this is slow hurricane season now. I am charging less than that for a 2/2 (not 1.5) beachfront with a beautiful community pool. I have history and a 5 star review I would look at similar properties in your area manually and not rely on Pricelabs to tell you if your pricing is right. It clearly is not or you would have bookings. I use Pricelabs but never use their recommendations as they are way off (in my case too low). Listing itself looks fine along with some tweaks other have recommended. 

I do very well with Airbnb placement.  One of my properties is consistently on the front page (knock on wood that I am not jinxing my superstitious self). My other properties also do well but not consistently front page. All are set to instant book but I do not have super flexible cancellation policies (I think I am Firm). I do have 5 stars, guest favorite with one in top 1%. I believe my listings are also in very good shape which helps. All to say, not sure how much cancellation policy plays into the algorithm. But I do use instant book. 

A couple of thoughts, in the end, the guest is "supposed to see" the same rates, it just won't be broken down by host fees vs. airbnb fees vs. taxes.  In practice, my guests will now be paying MUCH more and will be advantaged to shop elsewhere, namely VRBO.  When I increase my rate based on the 15.5% to cover what was once the guest fee (I also did the math and increased my rate by 18.34%), I am doing so on all of my fees (rate, cleaning, etc.), before I used to absorb the 3% because it wasn't that much on things like cleaning.  That is no longer the case so now my guests are paying more for cleaning fees as well as the nightly rate.  And the kicker, the taxes (11% for my area) are based on my fees so now the guest pays an even higher amount of taxes also.  Airbnb is hurting themselves.  My rates on Airbnb are now higher than they are on VRBO, BDC etc.  It will be interesting to see how consumers react.  I have done a day for day comparison across all my channels including direct and Airbnb is now the highest rate because of this.

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