@Michael Evans Hi Mike my name is Nathan I'm a Director for New Western and based in Southern California. Like Zach, I am also available to talk and address any concerns or questions you may have. My information is readily available or you can private message me on this platform. We operate one of the biggest investor marketplace platforms in the nation servicing over 100,000 investors nationwide. We operate with 50 different teams across 20 states and take pride in the services that we provide investors and the opportunity to revitalize communities nationwide. The organization consists of over 700 agents with relationship building being the bedrock of our company. I understand that threads like this are a byproduct of being very active in the market and welcome any feedback that can make our company better. We're listening.
@Renee Harris sorry for rushing you to make decisions. We do move at a fast pace and understand that not every investor can match that. In regards to your second comment, we cater to a very large database of investors that have multiple exit strategies. Flippers, private individuals who want to be a landlord, funds who aggregate homes, people that buy because the house is located in their subdivision, etc. We are able to distribute properties and convert them at higher levels than you may be able to. That does not make us a bad company or even "overbid" as you suggest. We will certainly get things wrong sometimes, like every real estate investor I know, but have a very high conversion rate. You say your not "mad" at us but using strong language like "preying" on new investors is inaccurate. If you don't like our product, don't buy from us.
@Will Barnard I have a lot to say but want to keep this respectful. Please call me if you want to talk more. However, I need to address some of your comments. As a business owner, and competing in the same space, you may view this as an opportunity to drag a competitor through the mud. Number one, we do hire "rookies", vets, and agents in between. Don't forget that you were a rookie one time and your Brokerage EXP certainly hires the same caliber of person we do. New Western has onboarding protocols, training programs, New Western University, and several other tools that you and I can discuss offline to provide a general knowledge base to all agents. Two, we don't advertise ARV numbers or Rehab numbers on our marketing material. This is intentional. We want the investor to conduct their own analysis and determine if the opportunity fits in their portfolio. An individual with your experience is better off digging up your own deals like you suggest and spending your own marketing dollars. We are simply just a resource. Third and most important, Disclosure. I'd like to compare our disclosure protocol to what you have in place and see fit. Perhaps you are not aware of the measures we take to be transparent. EVERY time we purchase a property(MLS or direct with seller) we present and get signed a Notice to Seller that spells out exactly the nature of the transaction. I'd like to compare this to yours. EVERY time an investor becomes part of our database, they can not enter without having signed our very specific disclosure that outlines the criteria of the transaction and what to expect(I don't see you in our database so your not familiar with this and should not be receiving our opportunities). EVERY transaction we pass any and all knowledge about the property that we know and all disclosures from the seller that are obtained. Please let me know how you handle disclosure differently so I can improve the business.
@Matthew Crivelli I see your a lender. I want to be clear that we will NEVER share details from the prior transaction with you or any lender. It's inappropriate, the seller would not appreciate it and provides no value to you as a lender. The title/escrow company can verify the owner, if we have the right sell and any other information that a lender needs to fund. We are a for-profit private business that does not need to disclose our profits to anyone. You'll be happy to know that we have lost on deals as well just like every real estate investor I know. We work VERY well with lenders nationwide and do not dictate who the investor uses. As stated above, we don't share ARV or rehab numbers with you. Do your own due diligence on the deal.
Sorry for the rant. I'm ready to talk to anyone that wants to have a discussion. It makes our business stronger when we listen and adjust to what the audience is telling us. Our agents and team are strong. Our 4.9 Glassdoor rating out of 629 reviews can verify that. We have been tagged as a Best Place to Work by many outlets including Glassdoor. We just made the INC 5000 list for fastest-growing mid-size companies. We care about our reputation and the service that we provide to the investment community.
