All Forum Posts by: Shannon Wang
Shannon Wang has started 1 posts and replied 4 times.
Post: Handling frequent repair requests- low shower water pressure
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Quote from @Paul De Luca:
I agree with @Bruce Woodruff and @Nathan Gesner
As a landlord, sometimes when it rains it pours. Multiple issues can come up at once and as a landlord it is your responsibility to fix problems at the property to keep your tenant happy, even if the issues sometimes may not appear to be a big deal.
Try replacing the shower head - one of my tenants was dealing with low water pressure from the shower head and replacing it made a world of difference with improving the water pressure. For the garage door, contact a qualified contractor to fix it.
I agree, thanks for your feedback. It's importance to keep the tenant happy and repair requests that impact safety and habitability of the home.
Post: Handling frequent repair requests- low shower water pressure
- Posts 4
- Votes 0
Quote from @Nathan Gesner:
Quote from @Shannon Wang:
The water pressure is fine. If they want more pressure in the shower, tell them to install their own shower head.
The garage door is your responsibility to repair and ensure it's functional. Wouldn't you want a functional garage door in your home? It probably requires servicing from a technician, maybe $150. That's a lot cheaper than what you'll face with turnover.
No that's just a question to the previous response. Thanks for your feedback.
Post: Handling frequent repair requests- low shower water pressure
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- Votes 0
Quote from @Bruce Woodruff:
Those requests sound marginal to me. I'd fix them this time, but if the requests keep coming at this increased rate, I'd politely offer to let them out of their lease. Did someone new move in there?
No it's the same tenants for the past 6 months, but repair requests have started coming in just this past month. How would I legally terminate the lease from my end?
Post: Handling frequent repair requests- low shower water pressure
- Posts 4
- Votes 0
Hi BiggerPockets community,
Need some advice on this situation and appreciate your feedback!
Tenant has been great for the past 5 months, paying rent on time and not contacted us for repairs at all.
In the past month, they've already contacted us 4x for different repair items, including slow water stream from kitchen faucet (replace), outside mailbox not shutting tightly (easy fix here), and the latest are: low shower water pressure in master and the garage door not working properly (sounds like it's still functional but they're having to align the sensors from time to time).
In terms of the low shower water pressure, when we went to check, it's functional but the water stream is not as strong as they'd like. Tenant reports they've cleaned the shower head but that didn't fix the issue. We had a contractor go out there once and they didn't find anything that need fixing. The low water stream was only confined to the shower head and no where else. Since the shower is functional, are we liable to get that fixed to meet the safety criteria of the unit? I know in Texas we have 7 days to address repair, but does this include a functional shower that's not working at their preference?
Garage door- also sounds like it's working and it was working when they moved in, but the sensors may have become misaligned if someone knocked it out of alignment or with time. Should we address this issue too?