Just be the absolute best host you can be for the first year -- communicate clearly and quickly, make sure cleaning is top-notch, make sure all amenities work (hot tub is hot, TV remotes have batteries, etc. etc.)

If heat goes out in the winter we drop off several units, so they can be placed in different parts of the house - including every room with water like kitchen and bathrooms.We also have dehumidifiers, carpet blowers, shop vacs, puddle-sucker pumps, extra hoses, extra sump pumps with battery pack, squeegees, and portable AC units ready to deploy. 

We also do a property orientation and show them how to operate the house, change filters and batteries, turn off water main - and of course the mystery of GFCI outlets

HubSpot offers a free CRM, however if you want to add more modules (for Sales and Marketing), it can quickly get expensive.

Landlords can enter a tenant's property for a variety of reasons, including: Making repairs or replacements Responding to a tenant's request Removing unauthorized window coverings Preventing waste of utilities Changing filters, testing, or replacing smoke detector batteries Inspections Helping with an emergency inside the unit Posting a notice of eviction"Research your state laws because some of your comments indicate a lack of understanding of the landlord/tenant laws where you are operating (like threatening the tenants to keep the security deposit if they don't respond to you, I doubt that is actually a valid reason to keep their deposit, or evicting for late payments, or charging the tenants for your warranty repairs because you missed your 11 month inspection window which was your responsibility, and it looks like your lease says you can charge up to 18% interest for unpaid fees, is that actually legal?).

I went through the training module and didn't see that as a submittable claim, but it's a good question - I'll have to ask my rep about that.  

They could buy just the battery and not the solar if their problem is really the power company turning off the juice. 

The modules are over 40 videos and weekly calls that happen 3 to 4 times a week geared to mentor you along the way till your units start producing like they should.

They do not just stop paying because there is a door knob loss, or a smoke detector missing a battery. 

Further Evaluation (Professional based)Comment 2: Yard wetComment 23/24/25/26/27: Electrical WorkComment 4/5/6/7/40: Glass repairs/sealedComment 28/29/30: Hvac repairsComment 49: Chimney inspected/cleanedRepair (Handyman based)Comment 3: Vegetation removalComment 12: Leaking hose bibComment 13: Sewer cap replacedComment 19: Door knob replacedComment 22: Replace all batteries in smoke detectorsComment 38: Replace clamp in sinkComment 39: Replace dishwasherComment 41/48: Dry wall prepareComment 44/47: Door repairHave you decided on a property manager yet?