I also always verify they understand their share of rent and program rules, and I like to meet them in person to get a feel for communication and reliability.

But one factor that has a direct impact on profitability often gets overlooked, communication with tenants.1.

Absolutely no communication. 

Does AHP have an investor portal or just email/phone for fund subscriber communications?

Based on their low quality of communication and customer service, I suspect my property was neglected or overlooked.

Working With TenantsSince they’re house hunting anyway, helping with moving costs can be a smart, quiet way to end conflict fast.Keep communications written and respectful.

No attorney-client, fiduciary, or advisory relationship is created by this communication.

No attorney-client, fiduciary, or professional relationship is established through this communication.

This has included:*Financial oversight with budgets and bookkeeping, having a finger on the pulse of cashflow and financials*Regular communication with partners (business partner, accountant, contractors and investors)*Implementing weekly sync calls to go over short and long term goals/lists (highly recommend the book Rocket Fuel by Gino Wickman on this one)*Strategic planning, focusing on not just the current projects, but looking ahead and having plans in place to maintain momentum*Analysis of each project to determine wins/lessons and use these to continue to improveI think regardless of the business, being intentional versus random and careless certainly makes and impact on progress and scaling.   

I was communicating with investors and sellers in every state imaginable.