I want to hear more but you just state how impressive of a person you are so how do we dare confront you tell us facts. 

Meanwhile, the son never bothers to confront me whatsoever.

Less chance of confrontation with two young Valley Girl type girls. 

It's not my job to enforce the law and had I confronted them who knows how that would have ended.To summarize, I honestly think most people are actually better off not carrying due to the training requirements needed.

What works: I called the police instead of confronting the squatterWhat works: No police got hurt protecting my property.What didn't work: The squatter.

One that is not aggressively confrontational, but not afraid of confrontational.You need to be a professional.  

Lawyers even in Podunct ville charge 150 to 200 an hour.. how is that a good use of resources.. just confront the dude and be done with it .. the OH I am going to run to my lawyer is just so over played as to be ludicris and the advice of someone with little to absolutely no real world experience.  

They are also demanding their rent back because they have left early and I would rather avoid an ugly confrontation in person.  

But you need to decide how confrontational you want to be with these tenants.  

When you know nothing about SEO it is easy to convince anyone you are great, but the second you try this with someone that knows a thing about SEO, it doesnt work.10 K  was paid and not a SINGLE lead.When I questioned what they were doing, they completely are winging things and when I confronted them with my knowledge of SEO and explained WHY what htye were doing was wrong, they hung up on me with my client still on the line.You do not hang up on someone that pays you 10K while producing ZERO LEADS!