Not aware of a cell that takes pics that can't also take video, so don't understand why competitors don't share narrated videos like we do.4) COMMUNICATION seems to be non-proactive.- Many owners hire us and their #1 complaint is lack of communication.

As an owner of a 72 unit complex and a bunch of single families I would say talk with someone in the space before you dive in too deep it is not all roses like some folks like to say, there are challenges that each type of investment poses.I saw you added a unit on another you have, be sure anything you do or buy has it permitted that way,  not fund to be on the other end of an insurance claim for something that went wrong in an unpermitted unit. 

If you're living abroad, I definitely recommend a stateside property manager and/or emergency team who can handle communications and responses within your tenant's timezone and keep you in the loop on the general condition of the property since you can't be there in person.

.* Communicate like a pro.

I was in the sierras getting communication via a satellite communicator.  

Multiple capital calls, poor communication and recently notified that 2 of the 3 deals are being foreclosed on.

I do think Multifamily certainly has advantages over single family, but single family has advantages as well.

"Co-host" to be is vague - some co-hosts check in guests, bring extra towels, coordinate the onsite part, and some just do off site stuff like guest communications, etc. 

Protect the lender first, your deal second: document the exit, over-communicate, and keep some of your own cash in for a buffer.

I gave a loan to Malcom and Calm investments over two years ago and have not received a single penny towards repayment of the loan that was due, with interest, a year after the loan was given.