Also, how effective is their CRM—does it integrate well with other tools, and does it offer automation for follow-ups?

I learned simple and little things like opening a HYSA, automating contributions, dollar cost averaging into my investments, etc. to get me going.It's been a few years and I have met my first milestone.

On principle I don't have an issue with implementing any of those things regulations are in any industry, but when you make them in a vaccuum and don't consider things like cost to maintain and build then its a net negative in my mind.  

I'm new to this so I'm coming up with a plan and strategy to implement the plan. 

I am also in software, (QA automation engineer), and also live in the Midwest, (Milwaukee).

Make sure you're asking about client load, meetings included in the fee, how they stay up to date on current legislation, and strategies they've implemented for clients in a similar situation.

Many are nothing more than Automated valuations which can be way off in certain markets.  

Is it automated or do you reply individually to every guest 24/7? 

I have automated newsletters where I give tenants seasonal email reminders with short how-to videos, I carry home warranties, everything is online eforms: lease/addenda e-signatures, condition reports inspections where tenants upload pictures and they automatically get save to the cloud, pre-leasing app so I don't have no-shows, I even have SOPs where I hire out my showings and it explains everything they have to do step by step, etc. 

Without automated systems in place, managing an RV park can quickly become a part-time job.