Thus,  I encourage REI's to be careful when dealing with distressed homeowners - https://www.azag.gov/press-release/attorney-general-mayes-su...

Quote from @Kyle Press: The story so far:Back in 2022 I bought my first ever rental property in Washington state while I was active duty Navy.

If you are not otherwise dissatisfied with your manager, you might try pressing the reset button by reaching back out and discussing your expectations and then seeing if that helps. 

There are also books about this available on the BP website. https://store.biggerpockets.com/collections/fix-and-flipI'm hard pressed to imagine ever relying on inspectors again.

When the guys got there - the day before the new tenant was taking possession - they told me they don't take anything that's particleboard or press board any more, only solid wood or metal.

I recommend books by NOLO Press to learn about the law from a business person perspective. 

Is there a time limit before I can press action against them?

After the automated prompts, just say “agent” or press “0” to reach a representative faster.

Should I keep pressing them and try to get a deal funded? 

After the automated prompts, just say "agent" or press "0" to reach a representative faster.