This is way old, I know, but I was hoping to find a resolution as to the potential ethics (?)

As long as you always keep all tenants on M2M leases no problem resolution is farther away than 30 days.

DISPUTES.

As I responded [your resolution]."

Court drags along and the cost is staggering against her, because no party except for her have an interest in a quick resolution as she is paying for all of them to be involved in the battle.

They are a scam and we disputed our charge because they didn't deliver on promises.

You still get notified through AirBNB (or whatever) of any guest message, it doesn't go into a vacuum.My favorite part is it integrates natively with AirBNB - so the messages it sends actually go through the AirBNB platform, which IMO both creates a cleaner guest experience and covers your rear in case AirBNB needs to look at the message history to settle a dispute.  

However it does allow the agent and brokerage to be protected incase of commission disputes, it sets apart specific addresses or territories in which this agent is working with you.  

If the tenant does not dispute the deductions or the amount due and payable to the tenant within sixty days after the itemized list and amount due are mailed as prescribed by this subsection, the amount due to the tenant as set forth in the itemized list with any amount due is deemed valid and final and any further claims of the tenant are waived.”To further address your specific concern, there is a particular element in the quoted section of the law that requires an action from the tenant.

The resolution will still involved a legal suit.