There should at least be a rule that any additional fees outside seller commission must be disclosed before showing any home to someone, so client/customer can make an informed decision whether or not to use that firm or find someone else to show them the property.     

BOCA code...Modular can come as high end as any "on site custom built home and appraisal values are the same". 

They are actually a part of a project that I am working onIf you're interested, my signature contains a link to the site

It's a quick read but it contains the essential concepts for analyzing deals and the people you're dealing with.

Your business is too large to deal with "headache customers" in my opinion.

(We didn't enter.)The fire was intentionally set in a bedroom and was contained mostly to that room.

Their marketing and presentations are very well scripted to allow them to attract new customers.

I've had customers that are investors who have hired me to renovate duplexes or other income properties.  

Heard about this site from a customer and thought I would check it out.

And when I follow the ripoff report link that is supposedly proof of a scam, This is the title of the report: Qazzoo REVIEW: Qazzoo is dedicated to complete customer satisfaction.