They will soon be ex-tenants so if they can not work with me I politely suggest they can rub salt.

But, a mowed lawn isn't going to make up for a house full of cat spray, believe me.  

Spray foam (open-celled) is your best option for the walls, if you don't have any.  

As for the applicant's current landlord, you have to take what they tell you with a grain of salt because they could just be trying to pass a bad tenant off to the next guy. 

It's when they are not neutered that the male cats spray that disgusting whatever-it-is all over the place.We also mention new pets and visitors pets and fines for each.  

Remove popcorn ceiling, paint walls and ceilings flat whiteRecessed lighting throughout Central air with a rooftop package unit and over-the-roof ductingNew cabinet over the stove with a microwave vent hoodDishwasherShower enclosures (currently just has shower curtains)New white vinyl windows (remove and dispose of the existing window covering),Bead-blast the front screen door and spray-paint white (or just replace)Replace the few remaining original painted cabinet doors Switch to new Decora outlets and switches Basic handyman work like recaulking the bathtubs Thank you for the help and looking forward to hearing about your experiences.Best,Kevin

No PM worth their salt would have NOT seen it coming BEFORE tenant stopped paying.....Get rid of the PM, FIND a good quality local Real Estate agent/PM or any RE professional you TRUST to help you look this through.

Ever smell the results of a Tom cat spraying everywherer?  

Right now I'm spraying the stairs and about 24" up on all the walls.  

Dish detergent does not dissolve solid material, including  some sauces which can spray Pest control should only be sent with proof of pests and they should report back as to whether the tenant caused the repair.I think you have a great tenant you won't have to do much for and can keep for a long time.